Orion Talent, the nation’s largest military recruiting firm, is currently recruiting transitioning or former military professionals for Field Service Technician positions with a technology leader in electrification and automation, enabling a more sustainable and resource-efficient future.

Position DetailsLocation : Cincinnati, OHCompensation : $75K-$80K Shift : Day shift Travel : 75%-80% Benefits : Comprehensive Corporate Benefits Package (Medical, Dental, PTO, 401K) Vaccine Requirement : None Position DescriptionAs a Field Service Technician, your responsibilities will include :

• Performs service tasks, identifies technical problems and makes analysis through remote or on-site activity in any Service categories (installation and commissioning, maintenance, repairs, engineering and consulting, advanced services, extensions, upgrades and retrofits, end of life services, replacements, etc.).
• Contributes to customer satisfaction by executing Service work according to customer order and expectation. Creates and maintains a good relationship with customers and understands their needs.

Identifies new sales opportunities and communicates them internally.

• Coordinates, prepares and ensures that all materials, parts and equipment are available and at the appropriate quality for Service activities.
• Prepares all documents and reports to be signed by the customer representative. Reports work done in a timely manner and follows up when needed.
• Proactively identifies suggestions for product and quality improvement and communicates them further in the organization.

Provides recommendations to management to improve operations and customer service.

• Applies safety rules and safe practices as well as environmental responsibilities. Reports unsafe practices and incidents. Position Requirements
• Bachelor’s degree, Electrical Engineering, Electrical Engineering Technology, or equivalent military experience or Associate’s degree with 2 or more years’ experience in servicing critical power equipment.

Will consider High School Diploma / GED and 10 or more years’ experience.

• Advanced level ability to interact and communicate (written and verbal) information to varying levels within the organization.
• Advanced level of ability to use Microsoft Office products.
• Moderate ability to self-Project Manage using MS Project or Excel.
• Advanced ability to write test plans and reports detailing test results.
• Works well with others.

Last updated : 2024-03-02