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The Patient Support Specialists are one of the most important roles at Orchid Health! Oftentimes you are the first contact with our patients and their family members, and are responsible for making a good impression.
As a Patient Support Specialists you are responsible for coordinating the daily administration of doctors, staff, visitors and patients at Orchid Health. You schedule appointments, answer patient inquiries, delegate patient emergencies, and monitor stock and supplies at the clinics.
Responsibilities
This position may also include:
Working with students in the ESD under our Telehealth Pilot program
Cultural Qualifications
● You possess genuine empathy and the desire to empower patients in reaching their health goals
● Team player attitude and consistent professionalism
● Interpersonal skills - successful applicants are those who enjoy building relationships by listening well, asking questions, and helping patients to find their own answers
Must Have’s
You like to ask questions.
You show compassion every day when dealing with patients.
You refrain from discussing personal political and religious views in the workplace.
You support your team and recognize them when they go above and beyond.
High school diploma or GED certificate
Minimum of 1 year medical office experience
Compensation:Work Environment
This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
AAP/EEO Statement
It is the policy of Orchid Health to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Orchid Health will provide reasonable accommodations for qualified individuals with disabilities.
Full Time
$34k-42k (estimate)
06/23/2022
05/28/2024
orchidhealth.org
Eugene, MO
<25
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Quotes from people on Patient Support Specialist job description and responsibilities
As a Patient Support Specialist, they are responsible for coordinating the daily administration of doctors, staff, visitors and patients
02/12/2022: Seattle, WA
Advise patients to report new onset or worsening joint symptoms.
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Facilitate patient flow by notifying the appropriate staff of the patient’s arrival. Register new patients and update existing patient demographics by collecting patient detailed patient information including personal and financial information
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Examine the patient’s health history, physical activity level, diet, sleep quality, stress, personality traits, blood metabolic panels, body composition, metabolic rates and cardiac fitness.
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Request patient charts, obtain required documents and signatures.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Patient Support Specialist jobs
Remember to monitor and document the patient’s progress for reauthorization.
02/09/2022: Kennewick, WA
Aspiring candidates should know that the qualifications for a career as a patient support specialist include a high school diploma or GED certificate and they should also foster other relevant skills and qualities.
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To support adherence and ensure that people with hypertension make the most effective use of their medicines.
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The background of the health coach can also be an asset to their bonding with patients.
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Created a positive experience for patients through exceptional customer service.
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Step 3: View the best colleges and universities for Patient Support Specialist.