Description. Youre a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel. You will. Provide timely and accurate responses to inbound calls, emails, and other communi...
Description. Youre a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel. You will. Provide timely and accurate responses to inbound calls, emails, and other communi...
Description. Youre a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel. You will. Provide timely and accurate responses to inbound calls, emails, and other communi...
Description. Youre a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel. You will. Provide timely and accurate responses to inbound calls, emails, and other communi...
Description. Do you have a noticeable passion for results. In this role, you will be responsible for answering non-clinical related questions as well as triaging adverse events and product complaints utilizing an FAQ document and then entering the data into the CRM. You will. Preform pre and post call analysis of calls. Answer incoming calls in professional manner while following client guidelines and business rules. Perform outgoing calls in a p...
Description. Youre a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel. You will. Provide timely and accurate responses to inbound calls, emails, and other communi...
The Patient Support Specialist should be someone who is service-oriented with the ability to drive insights and operational enhancements in a dynamic environment, while remaining forward-thinking to proactively and reactively respond to patient and caregiver needs. A successful candidate must have excellent communication and critical thinking skills. This role represents a unique opportunity to directly assist patients / caregivers in close partn...
Description. Youre a proactive problem-solver and have the ability to make customers feel like your friend. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel. You will. Provide timely and accurate responses to inbound calls, emails, and other communications from customers. Build rapport and establish positive relationships with customers by actively listening, empathizing, and dem...
We are in search of an experienced Patient Support Specialist to join our Pharmacy Team. Our compassionate care team takes pride in helping patients navigate the often-challenging healthcare environment. Job Duties. Contact patients to set up prescription refills while collecting necessary information to support refill process. Submit for insurance re-authorizations. Obtain necessary documentation from doctor offices and / or patients. Ensure cli...
Description. POSITION SUMMARY. Performs customer service functions in the clinical office setting. Essential Functions. Responsible for all incoming calls. Scheduling of medical and dental appointments. Follow up on No-Show appointments. Working of the Dental Recall List. Inform patients of past due balance at point of contact. Route non-clinical calls to appropriate staff and when needed take messages and forward to staff via Microsoft Outlook. ...
Description. Youre a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel. You will. Provide timely and accurate responses to inbound calls, emails, and other communi...
Description. Youre a proactive problem-solver and have the ability to make customers feel like your friend. In this role, you will be responsible for providing inbound customer support in a virtual pharmaceutical contact center environment. Support is provided, but not limited to, patients, caregivers, healthcare providers, and healthcare clinic personnel. You will. Provide timely and accurate responses to inbound calls, emails, and other communi...
