The Patient Support Representative communicates patients' questions, concerns, and issues to appropriate staff members, follows up, and facilitates solutions as needed. Acts as a liaison between patients, families, and the healthcare organization to support patient-centric care delivery. Being a Patient Support Representative working with multi-disciplinary teams may make recommendations for improvements to the patient experience. Explains policies, procedures, rights, and applicable regulations to patients and provides informational resources about available services. In addition, Patient Sup ...port Representative may participate in discharge processes or administer patient satisfaction surveys. Follows all applicable regulations regarding patient information privacy policies. Requires a high school diploma. Typically reports to a supervisor. Being a Patient Support Representative works independently within established procedures associated with the specific job function. Has gained proficiency in multiple competencies relevant to the job. Working as a Patient Support Representative typically requires 3-5 years of related experience, or may need 2 years experience with additional specialized training and/or certification.More Show Less
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Patient Support Representative. Responsibilities include the provision of exceptional customer service and preparation of documents to ensure patient satisfaction and professionalism and smooth clinic flow. Assist with telephones including scheduling/rescheduling appointments. Posting all monies collected at the Front Desk to patient accounts as well as balancing all monies, credit card transactions and checks at the close of business. KEY RESPON...
Overview. We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team. Responsibilities. We help our patients by. Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process. Building relationships and providing excellent customer service to pat...
The Patient Support Representative (PSR) receives incoming phone calls for clinic appointments from patients, nursing staff, and physicians. Responsible for the complete and accurate processing of appointment scheduling, pre-registration, insurance verification, and pre-authorization. Pay range for this position is $16.45-19.47 per hour, based on years of experience. ADVANTAGES OF WORKING FOR UNLV HEALTH. Clinic Hours are Monday through Friday,...
P. osition Summary. Perform duties required in a call center of a multi-location Federally Qualified Health Center. Utilize Medical Assistant skills to place, receive and route a high volume of calls through an electronic switchboard, relay messages to health center staff and correctly schedule patient appointments with providers as appropriate. Includes scheduling transportation and interpretation services in addition to documentation in the ele...
Our. Clerical Float Pool. is hiring a full-time. Patient Support Representative. to join their team. The hours are Monday-Friday, 8:00-4:30. The primary responsibility of this role is to answer phones in a high-volume call center, and to schedule appointments. Responsibilities. Answer multiple line phone system, forwarding calls to appropriate location or handling calls personally when appointments are needed. Remove messages from phone system an...
Overview. YOUR PASSION, ACTIONS & FOCUS is our Strength. Become one of our Contributors. Join the KnipperHEALTH Team. KnipperHealth is a highly profitable, rapidly growing company that is competitively unique and nimble in service solutions. We offer incredibly competitive pay and benefits that start on your first day of employment. Things you can expect within your first 90 days. Zero time waiting for benefits. Welcoming team with a great cultur...
Overview. We are seeking a Patient Support Representative who enjoys helping people with compassion and integrity, to join our team. Responsibilities. We. help our patients by. Screening patients to determine eligibility for Government & Third-Party programs such as Medicaid, ACA/marketplace, and Social Security Disability, assisting patients throughout the application process. Building relationships and providing excellent customer service to pa...
Description. Our Internal Medicine Balltown Road practice is hiring a full-time Patient Support Representative to join their team. The hours are Monday-Friday 8:00am-4:30pm. The primary responsibility of this role is to answer phones in a high-volume call center, and to schedule appointments. Responsibilities. Answer multiple line phone system, forwarding calls to appropriate location or handling calls personally when appointments are needed. Rem...
