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OneTrust is seeking a Senior Support Analyst to join our professional services team. The Senior Support Analyst will provide ongoing product support, troubleshooting, and proposing pragmatic solutions for OneTrust customers.
This position requires an outgoing, confident individual with excellent verbal and written communication skills, advanced troubleshooting skills, an ability to operate in escalated and high pressure situations, and a deep understanding of the OneTrust platform (and related technologies where appropriate)
As a Senior Support Analyst, you will:
You are eager to learn and quick to pick up new skills and great working independently while still contributing to a team. You provide great experience and are able to build a rapport with customers and you are great at managing and prioritizing a varied workload while meeting SLAs and deadlines focusing on quality and attention to detail.
Your Experience Includes:
Full Time
IT Outsourcing & Consulting
$116k-144k (estimate)
05/03/2024
07/09/2024
onetrust.com
ATLANTA, GA
1,000 - 3,000
2016
KABIR BARDAY
$50M - $200M
IT Outsourcing & Consulting