Description
There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Marketing and Loyalty team is the strategic force behind United's industry-leading brand and experience, supporting revenue growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive travelers' familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and onboard our aircraft, ensuring a seamless, premier experience. And when customers choose United again and again, that's because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you anywhere you want to go.

Key Responsibilities:

The Manager - Co-Brands will manage a team of 2-3 individual contributors that develop marketing collateral, which supports the United card acquisitions employee channel. This individual will partner with field sales team counterparts to build training modules for agents and marketing collateral that supports the program. This collateral is used by a field sales team that engages with flight attendants, club agents, and other airport operations teams. The Manager - Co-Brands collaborates with bank card partner to ensure compliance and training requirements are implemented. They will work alongside our media and bank card partners to develop customer facing collateral. Additionally, they work cross-functionally to develop and implement programs, track results, and extrapolate insights from data. To be successful in this role you will need to be a self-starter and take initiative to achieve growth objectives.

• Direct a team to develop marketing communications for customers and agents.
• Collaborate with bank card partner and United teams to develop training modules and design materials to help support the program.
• Strategize with bank card partner to develop incentives structures and promotions to drive engagement with program participants.
• Travel to and engage with airport hub and lines station leads to help facilitate road shows and events.
• Track results and drive insights from reporting.

This is a hybrid position, which entails working 50% of the time onsite at Willis Tower in Chicago, IL. This position will also travel up to 15% of the time.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What's needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of related work experience
• 3 years' experience in related job functions (Program Management, Employee or Customer Facing Marketing, Data Analytics, Communications, etc.)
• 3 years' experience in a supervisory role or leading project teams
• Strong Project/Program Management skills; ability to work with deadlines and lead complex matrixed projects
• Excellent communicator; able to actively communicate results and recommendations to leadership
• Proficient in Microsoft Excel
• Knowledge of loyalty and/or marketing
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree in Marketing, Business, Finance, Accounting
• 5 years' of relevant work experience
• 5 years' experience in a supervisory role or leading project teams

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT