Description
There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose - Connecting People, Uniting the World - is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the world with millions of customers and tens of thousands of employees, we have a unique responsibility to uplift and provide opportunities in the places where we work, live and fly, and we can only do that with a truly diverse and inclusive workforce. And we're growing - in the years ahead, we'll hire tens of thousands of people across every area of the airline. Our careers include a competitive benefits package aimed at keeping you happy, healthy, and well-traveled. From employee-run "Business Resource Group" communities to world-class benefits like parental leave, 401k, and privileges like space available travel, United is truly a one-of-a-kind place to work. Are you ready to travel the world?

Our Marketing and Loyalty team is the strategic force behind United's industry-leading brand and experience, supporting revenue growth by turning customers into lifelong United flyers. Our marketing communications, market research and brand teams drive travelers' familiarity and engagement with the United brand. Our product, design and service teams bring the signature United brand to life in our clubs and onboard our aircraft, ensuring a seamless, premier experience. And when customers choose United again and again, that's because the loyalty team has been hard at work crafting an award-winning program. Our loyalty team manages United MileagePlus, building travel and lifestyle partnerships that customers can engage with every day, and works with our Star Alliance partners to ensure United can take you anywhere you want to go.

Key Responsibilities:

The Analyst - Co-Brand will support the United card acquisitions employee channel team through marketing, communications, and training initiatives to drive growth. This includes partnering with the agency and field sales team to develop and implement training modules for agents and marketing collateral that helps support the program. They will collaborate with Co-brand Card partners, Loyalty and Marketing and United partners to deliver promotions, communications, and trainings.

Marketing

• Lead, create, and implement marketing campaigns to increase and maintain awareness as well as drive program growth
• Partner with internal and external teams to drive marketing communications through different channels including email, online, leave-behinds, internal assets, etc.
• Obtain approval from all collaborators before launching marketing/communications

Training

• Develop and implement marketing communications and training modules (virtual and in-person) to support program awareness and growth.
• Build and conduct virtual trainings for employees to clarify program/card benefits and increase excitement/engagement.
• Track and increase participation of training attendees.

Program Management

• Work with manager on all logistical and operational details of program.
• Respond to employee inquiries in timely manner.
• Travel to and partner with airport hub and line station leads to help facilitate roadshows and events.
• Track results and extrapolate insights from reporting.

This position offers a hybrid schedule, which requires working 50% of the time in-office at Willis Tower in Chicago, IL.

United values diverse experiences, perspectives, and we encourage everyone who meets the minimum qualifications to apply. While having the "desired" qualifications make for a stronger candidate, we encourage applicants who may not feel they check ALL of those boxes! We are always looking for individuals who will bring something new to the table!
Qualifications
What's needed to succeed (Minimum Qualifications):

• Bachelor's degree or 4 years of equivalent experience
• 3 years in marketing, sales, partnerships, or project management
• Strong project management skills
• Ability to communicate results and recommendations to leadership
• Strong collaborator, able to gain alignment cross-functionally
• Partnership marketing and integrated marketing knowledge
• Marketing strategy and execution across email, direct mail, and web channels
• Strong analytical, planning, and organization skills
• Proficient in Excel
• Willingness and ability to travel up to 20% of the time
• Must be legally authorized to work in the United States for any employer without sponsorship
• Successful completion of interview required to meet job qualification
• Reliable, punctual attendance is an essential function of the position

What will help you propel from the pack (Preferred Qualifications):

• Master's degree in Marketing, Business, Finance, or Accounting
• Prior experience in credit card or travel industry loyalty programs
• Innovation and continuous improvement skills
• Knowledge of loyalty and/or marketing related job functions and requirements

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.
Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT