Job Purpose and Impact

The Employee Assistant II will serve as a member of the human resource solutions team responsible for delivering employee experience and employee relations services to the business. In this role, you will coordinate processes and deliver human resource services and employee experience services such as recruiting, training delivery and performance.

Key Accountabilities

• Advise and assist managers and supervisors adhere to the company's human resources policies and procedures as they relate to a specific business unit, function or geographic location.
• Review employee files and work with supervisors to resolve or advise if disciplinary action is required.
• Maintain employee files for completeness to ensure all compliance training, development, disciplinary actions and performance are included.
• Prepare and distribute human resources metrics reports such as turnover, terminations and attendance.
• Be the first point of contact for employee questions and provide guidance as the need arises.
• Handle moderately complex clerical, administrative, technical or customer support issues under general supervision, while escalating more complex issues to appropriate staff.
• Other duties as assigned

Qualifications

Minimum Qualifications

• High school diploma, secondary education level or equivalent
• Minimum of two years of related work experience
• Microsoft Proficiency 

Preferred Qualifications

• Bilingual Spanish and English 
• Bachelor's degree
• Human Resources certificate