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Who We Are: OneBridge Benefits was founded in 2013 by members of its current leadership team who had the vision to create better technology to support account-based health plans. Fast forward to today and we continue to be in growth mode, as a premier, Healthtech company servicing over 225,000 participants with over 2 billion dollars in health accounts.
Our newest product YourWay Frontier is revolutionizing the way employers provide health insurance by putting the power in the hands of their employees. With this product we are able to make a deeper impact with our participants by helping them understand how to maximize their health benefits and plan for the future cost of health care.
Our team is proud of our reputation for consistently bringing innovative products and technology to market while realizing that the most important thing we do is serve our constituents including our clients and their participants, our employees, and our community.
In becoming part of the OneBridge Benefits team you would be joining a group of bright, driven, and creative individuals. We have built an environment that creates opportunities for our people to be part of great teams while pursuing their individual passions. Each group's day-to-day responsibilities vary although you will find that our team consistently values idea sharing, fosters innovation, and loves to tackle the challenges of achieving our mission.
Your Opportunity with Us: Our Customer Service Representative is part of our Customer Care Center and has an integral role in providing excellent customer service to our participants. This position may require flexibility in shift scheduling. Multiple shifts may be open for this position start as early as 8:00am EST and may end at 8:30pm EST.
A successful candidate would be ready to embrace the following key responsibilities:
A strong candidate would have the following qualifications and skills:
The OneBridge Way: At OneBridge Benefits we believe that company culture is paramount in creating enriching experiences. We are grateful for how our culture has emerged over the past several years, take a glimpse to see if it is a place where you could picture yourself thriving.
· We are dedicated professionals who know and care about each other like family (and some are)
· We are community builders and impact makers who prioritize giving back through involvement with the various charities that are important to our employees
· We have numerous benefits including downtown parking made easy and FREE, just a quick walk to the office from a covered ramp
· Our dress is casual; welcoming of comfort that supports your business activities
When we aren’t crushing it to provide the best tech and service for our clients, our team can be found:
· Working out in our fully equipped gym
· Enjoying our built-in entertainment with impromptu acoustic guitar jam sessions around the office by co-founder Ryan
· Collaborating in our open kitchen space
· Having a bit of friendly competition playing shuffleboard or bubble hockey
· Debating over the best wing in Buffalo
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
Shift:
Weekly day range:
Work setting:
Education:
Work Location: In person
Full Time
IT Outsourcing & Consulting
$32k-40k (estimate)
05/03/2024
08/29/2024
onebridgebenefits.com
BUFFALO, NY
25 - 50
2013
ALBERT BLUEMLE JR
<$5M
IT Outsourcing & Consulting
OneBridge is a premier service partner for consultants and administrators helping their employer clients offer a Funded HRA product. Whether you are exploring an HRA product offering for the first time or already servicing Funded HRA plans, know that OneBridge can be your partner in providing a superior employer and participant experience. Our fully-integrated platform seamlessly connects employees and retirees to their valuable health benefit accounts. Industry-leading web portals and mobile apps empower participants to fully utilize their HRA accounts while granting employers control to easi...ly manage their benefit plans.
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The job skills required for Customer Service Representative include Customer Service, Problem Solving, Microsoft Office, Planning, Futures, Customer Care, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.