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As a people-centered company our mission is to champion lives and create more certainty through our unique products. As a mutual organization our commitment is to our associates, customers, and business partners. During the most unexpected moments in person’s life, we offer compassion and fulfill our promises with exceptional service. We invite you to share in our passion to impact lives and create more clarity in the financial journey.
Job Summary
This is an opportunity to make an impact and be the first point of contact to our customers. . Our associates will be there when our customers need us most by delivering a level of customer service that exceeds their expectations. You are connecting with a sense of urgency and empathy. You have the opportunity to interact directly with agents and clients on behalf of OneAmerica and it's subsidiary companies on the telephone and through email. This role will provide a point of contact for the client, ensuring they are heard through active listening and an outside in perspective. More specifically, the position adds value to the organization by directly supporting the needs of our customers and requests from our agents.
Primary duties may include, but are not limited to:
Job Requirements
Required Education and/or Certifications
Recommended Education and/or Certifications
Required Work Experience
Salary Band: 02A
This selected candidate will be expected to work remote. The candidate will also be expected to physically return to the office in CA, IN or ME as business needs dictate or for team-building and collaboration.
If you are offered and accept this position, please be advised that OneAmerica does not have any offices located in the State of New York and OneAmerica associates are not permitted to work remotely in the State of New York.
Disclaimer: OneAmerica is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual’s race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
For all positions:
Because this position is regulated by the Violent Crime Control and Law Enforcement Act, if an offer is made, applicants must undergo mandated background checks as a condition of employment. Such background checks include criminal history. A conviction is not necessarily an absolute bar to employment. Consistent with applicable regulatory guidelines and law, factors such as the age of the offense, evidence of rehabilitation, seriousness of violation, and job relatedness are considered.
To learn more about our products, services, and the companies of OneAmerica, visit oneamerica.com/companies.
#LI-ST1
Full Time
Investment Management
$49k-63k (estimate)
03/08/2024
06/23/2024
oneamerica.com
INDIANAPOLIS, IN
7,500 - 15,000
1877
J SCOTT DAVISON
$3B - $5B
Investment Management
The job skills required for Customer Engagement Specialist I include Customer Service, Call Center, Commitment, Microsoft Office, Verbal Communication, Financial Services, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Engagement Specialist I. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Engagement Specialist I. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Engagement Specialist I positions, which can be used as a reference in future career path planning. As a Customer Engagement Specialist I, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Engagement Specialist I. You can explore the career advancement for a Customer Engagement Specialist I below and select your interested title to get hiring information.