POSITION SUMMARY:

Prescribes and adheres to the Viilla At City Center in all personal and professional interactions while on duty in and around the facility. Maintenance Assistant demonstrates great customer service by mentoring Villa’s three core principles of Exceptional Care, Passionate Service and Unexpected Luxury in all of his\her job duties and responsibilities.

Assists the Director of Maintenance Services in the repair and upkeep of the inside and outside of the facility. Does gardening, lawn care, painting, plastering, minor equipment repair, and snow removal, as requested. Follows all Villa policies and procedures.

ESSENTIAL FUNCTIONS:

•  Completes work orders as assigned.
•  Completes preventative maintenance on equipment as assigned.
• Keeps accurate records of maintenance performed.
•  Assists in the testing of facility systems, including fire alarms, smoke detectors, exit
• door alarms, emergency and exit lighting, nurse call system, and emergency generator.
• Prepares surfaces for painting. Fills nail holes, cracks, and joints with putty, plaster or other filler.
• Applies coats of paint, varnish, stains, enamels or lacquer to redecorate and protect interior and exterior surfaces, trimming, and fixtures of the facility.
• Repairs partitions, doors, windows, floor, furniture, and building framework, as assigned.
• Assists with plumbing repair, replacement and assembly, as assigned.
• Installs floor tile, baseboard, wall covering, and ceiling tiles, as assigned.
• Maintains facility grounds, which includes cutting grass, cleaning the yard, trimming shrubbery, raking, planting, and weeding.
• Cleans parking lots and driveways. Removes snow from sidewalks and driveways and spreads sand, salt or ashes to prevent slipping.
• Assists with fire drills as requested by the Director of Maintenance Services .
• Assists with the safety program to provide a safe working environment and prevent injuries.
• Complies with laws and regulations applicable to position and acts in accordance with Villa Health Services, Inc.’s Corporate Compliance Program.
• Treats all residents, visitors, and staff with courtesy.
• Demonstrates proper use of equipment. Reports equipment needs or repairs.
• Follows and adheres to Villa’s policies and procedures implementing HIPAA requirements for the privacy and security of protected health information.
• Uses and/or discloses only minimum amount of Protected Health Information necessary to complete assigned tasks. (Applies only if position requires access to PHI under Role Based Access Grid.)
• Reports all suspected violation of company’s HIPAA policies or procedures to Facility Privacy Designee.

MINIMUM QUALIFICATIONS:

Education: High school diploma or equivalent preferred.

Experience: Prior experience working in HVAC, plumbing, or general maintenance preferred.

Physical Demands:

Primary activities involve driving, walking and talking. Involves sitting and standing.

Travel: Up to 10%

Working conditions: Primarily inside with well- lighted and well ventilated areas.

Skills, Knowledge and Abilities:

Ability to handle tools and equipment, make proper calculations for repairs or reports. Must be 18 years of age or older. Ability to read, write, speak and understand English. Ability to relate positively, effectively, and appropriately with residents, families, community members, volunteers and other facility staff. Possess special interest in, and a positive attitude about, working with long-term care residents and the elderly. Meets all health requirements, as required by law. Demonstrates basic computer knowledge and ability with an aptitude to learn company applications.

SHARED CODE OF CONDUCT:

B.E.T.T.E.R. is Villa's Service Excellence Code of Conduct, communicating our shared standards of

working for our patients, while working with each other. Our mutual ideals ignite positive employee engagement through team work & recognition, resulting in an increase in positive clinical outcomes through communication and respect.

Becoming a member of the Villa Team includes upholding Villa’s standards of Service Excellence every day: Be Welcoming To All, Establish a Relationship, Trust & Respect, Teamwork, Engage & Communicate & Recognize

This description has been prepared to assist individual VILLA Facilities in evaluating various classes of responsibilities, skills, and working conditions. Facilities are independent Limited Liability Companies are free to amend or promulgate other guidelines. This job description indicates the kinds of tasks and levels of work difficulty required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under supervision. Nothing contained herein is intended or shall be construed to create or constitute a contract of employment or establish employment at will between any employee or group of employees and the facility. The facility retains and reserves any and all rights to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper.