16 Call Center Agent Jobs in Knoxville, TN
Ole Ben Franklin Motors is Hiring a Call Center Agent Near Knoxville, TN
Day shift 9 am - 5 pm off every other weekend
Night shift 12 pm to 8 pm and every other weekend off
If you are tired of the routine and boring, it is time to make a switch! We are looking for Customer Care Managers here at Ole Ben Franklin Motors! Our mission is to provide exceptional experiences to all of our customers! We focus on building relationships and establishing trust to ensure the best for our customers.
You are the front line! You will be the first voice the customer hears! You are representing our dealership before anyone else has the chance! The beautiful thing is that you will be trained in listening and asking questions to provide value to our customers that they don't receive elsewhere!
Ole Ben also differs from the crowd when it comes to the value we put in our employees. We are shooting to become one of the top 100 places to work in Tennessee. That doesn't just mean that the income is more than fair, but it also means our culture is one that we want you to be a part of and enjoy. It is important to enjoy your job and be able to come to work and go home every day with a smile! Below is a list of some of the perks you will be able to enjoy at work:
Perks:
- 5 Day work week with Sundays off!
- Full Benefits available
- Paid training
- Opportunities to grow
- 401k
- Paid Vacation
- Guaranteed pay with a bonus structure that is paid weekly
- Fun and enjoyable work culture
- Build and maintain relationships with our customer base to get them to come to the dealership so that we can provide the customer with a solution to a nicer, newer car.
- Respond in a professional and timely manner to our internet and phone leads
- Daily Phone calls, texts, and email communication with customers
- NO COLD CALLS
- Creative ideas for marketing and growth
- Dealership Culture Events
Job Summary
Full Time
$32k-41k (estimate)
06/06/2024
06/22/2024
olebenfranklinmotors.com
OAK RIDGE, TN
50 - 100
2013
MICHAEL MENCER
$10M - $50M
Retail
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The following is the career advancement route for Call Center Agent positions, which can be used as a reference in future career path planning. As a Call Center Agent, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Call Center Agent. You can explore the career advancement for a Call Center Agent below and select your interested title to get hiring information.
If you are interested in becoming a Call Center Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Call Center Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Call Center Agent job description and responsibilities
Call center agents are at the frontline of providing solutions to customers’ problems.
02/14/2022: Killeen, TX
Call center agents need a cache of polite phrases to use when talking with customers.
01/08/2022: Syracuse, NY
Call center agents not only listen to customer complaints, but they also process requests.
03/10/2022: Wilmington, DE
Make sure agents are aware of the call length and offer to call customers back so as to not keep them waiting.
01/23/2022: Danbury, CT
Manage difficult customer situations and transfer calls to appropriate persons when necessary.
01/22/2022: Altoona, PA
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Call Center Agent jobs
A call center agent performs a number of functions that are more than just picking up calls.
12/21/2021: Riverside, CA
They are currently hiring for work at home call center agent positions.
01/13/2022: Indianapolis, IN
Learn to deal with angry customers.
02/07/2022: Oklahoma City, OK
Problem-Solving and Flexibility.
12/22/2021: Saint Paul, MN
Use a Calm Soothing Tone of Voice.
01/04/2022: Louisville, KY
Step 3: View the best colleges and universities for Call Center Agent.
