Job Summary:
We are seeking a motivated Call Center Representative to join our team. The ideal candidate will be responsible for handling inbound and outbound calls, providing exceptional customer service, and promoting company products or services through effective communication.

Duties:
- Answer incoming calls and respond to customer inquiries promptly and professionally
- Make outbound calls to potential customers to promote products or services
- Utilize sales techniques to upsell products or services
- Maintain accurate records of customer interactions and transactions
- Perform data entry tasks accurately and efficiently
- Follow communication scripts when handling different topics
- Identify customers' needs, clarify information, research issues, and provide solutions
- Build sustainable relationships with customers through open and interactive communication

Qualifications:
- Previous experience in a call center or customer service environment is preferred
- Strong phone etiquette skills with the ability to communicate clearly and effectively
- Proficiency in data entry and basic computer skills
- Ability to analyze situations and provide appropriate solutions

Joining our team as a Call Center Representative offers the opportunity for career growth, ongoing training, competitive compensation, and a supportive work environment. If you possess excellent communication skills, enjoy interacting with customers, and thrive in a fast-paced environment, we encourage you to apply for this exciting opportunity.

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift

Weekly day range:

• Monday to Friday

Work setting:

• In-person

Work Location: In person