Job Description:

Responsible for coordinating and scheduling appointments for customers and Sales Representatives. Previous experience in telemarketing and customer service is a MUST.

Weekly Pay with Unlimited Earnings Potential!!

Responsibilities:

• Manage a Call Center room team and oversee their daily activities
• Develop and implement strategies to improve customer satisfaction and retention
• Monitor team performance and provide coaching and feedback
• Incoming Calls – from prospective clients and setting appointments for sales team to run
• Outgoing Calls – by way of provided lead lists
• Data Entry – entering data as appointments are made
• Coordinate with sales teams to ensure smooth communication and collaboration

Who You Are:

A Leader, Effective Communicator, Positive & Approachable, Problem Solver!

Qualifications:

• Proven experience in a customer service & telemarketing or call center management role
• Strong sales and negotiation skills
• Excellent communication skills, both written and verbal
• Ability to analyze data and make data-driven decisions
• Strong leadership abilities to effectively manage a team

Job Type: Full-time

Pay: $39,000.00 - $50,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Experience:

• Call center management: 1 year (Required)

Work Location: In person