Our Mission:

Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages—and across all five boroughs—beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.

If that sounds different than other treatment programs, you’re right. Because Odyssey is where recovery gets real.

 Hourly Compensation Rate:$20.80

MAJOR FUNCTIONS:

The Office Clerk is responsible for updating consumer files and ensures they are accurate and accessible for other employees. The Office Clerk is responsible for performing administrative tasks to support daily business operations. The Office Clerk’s duties include responding to phone calls, emails, maintaining an organized filing system, sorting mail, scanning and faxing documents.

SPECIFIC DUTIES & RESPONSIBILITIES: 

•  Organize and maintain consumer files to ensure they are accurate, accessible and up-to-date.
• Scanning, copying, and printing documents
• Sorting mail, distribution to appropriate employees, and re-routing misdirected mail
• Communicate daily with facilities to verify consumers appointments 
• Taking minutes during meetings
• Maintain the filing system in place for Entitlement active and inactive charts scanned to Cloud storage
• Maintain, create, and manipulate Excel spreadsheets
• Other duties as assigned

 REQUIREMENTS: EDUCATION/TRAINING AND EXPERIENCE KNOWLEDGE, SKILLS AND ABILITIES

1.  High School Diploma or High School Equivalency required
2. One year of experience in an office setting, in an administrative capacity required.
3. One year of experience with filing, faxing and sorting mail required.
4. Knowledge of HIPAA is preferred but not required.
5. Must be able to uphold confidentiality intact regarding consumer charts and in admissions/entitlements interviews.

Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.