This position leads teams in continuous improvement projects, as well as having heavy involvement with customer relationships and the business development process.

• Authorizes and monitors operational expenditures.
• Applies sound communication and motivational techniques in supervising, counseling, and disciplining subordinates in accordance with employment law.
• Maintains a continuous professional and courteous relationship with all customers.
• Ensures the efficient and safe operation of all materials handling equipment.
• Conducts start-up teams, project teams and training.
• Handles all products according to customer and employer procedures.
• Completes a weekly walk around report, and maintain a clean working environment. Communicates changes in extraordinary handling procedures to office personnel.

Delights and responds to customer inquiries and serves as the point of contact for customer relations.

• Ensures effective procedures are documented and in place for all aspects of the operation.
• Assists in the business development process in RFQ responses, including solution concepts and design.
• Manages, coordinates, and implements cost effective operational solutions to continuously improve efficiency and enhance service levels and quality.
• Lead and drive corporate culture and initiatives through hands-on interactions with all associates. Maximizes productivity, quality, and service throughout operations by utilizing best practice techniques in the areas of facilities layout, methods, material handling concepts, technological enhancements, and measurements.
• Provide Senior Management with information and recommendations to make effective decisions regarding the optimum utilization of people, materials, equipment, and facilities.
• Leading and assisting in all types of account projects, including start-ups, transfers, and improvements.
• Coordinates best practices and implement system-wide.
• Creates, coordinates, monitors, and measures business plan objectives vs. actual results and reports to Senior Management and/or clients as required.
• Leads and implements technology enhancements as required. Education and Experience Required
• 5 years of management/supervisory experience, preferably in a large, high volume environment.
• Bachelor’s degree, preferably in Business Management, Logistics, Industrial Engineering or related operations discipline, preferred.
• Must be able to assume leadership role in a fast paced, team oriented environment.
• Must be able to handle multiple priorities and meet deadlines.
• Excellent verbal, written, and interpersonal skills.
• Proficiency in MS Office Suite products.
• Must be hands on and have previous experience with staff development, facility layout, and inventory management.
• Must be able to learn software programs quickly, with previous RF experience.
• AIB, FDA,ODA experience a plus.
• Strong analytical abilities coupled with superior team building skills.
• Excellent organizational skills and the ability to prioritize.
• Experience with multi-shift operations.
• Must possess a high energy level and the drive to implement change.
• Prior planning experience including budgets, manning, equipment, and facilities.
• Prior P & L responsibility for a large operation.
• Ability to coordinate best practices and implement system-wide.
• Must practice confidentiality as required. Minimum Physical Requirements
• ODW is an Equal Opportunity Employer.
• INDSA