Oak View Group

Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.

We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values:

• We treat each other fairly and with respect.
• We act with integrity.
• We have an entrepreneurial spirit.
• We give back to our global community.

More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn. 

Overview

The Captain is responsible for event set-up, execution, and breakdown. Serves as the secondary contact for client after the salesperson and the primary point of contact on the event floor. Must be personable, professional, adaptable, and able to work in an ever changing fast-paced environment.

This role will pay an hourly wage of $29.00 to $40.00 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

About the Venue

About Brûlée Catering

Brûlée Catering by Chef Jean-Marie Lacroix is a premier catering company serving the Greater Philadelphia area. Purchased by Spectra in August 2017, Brûlée provides high-end catering services to an impressive list of social, corporate, and institutional clients, and serves extraordinary food at over 3,000 events each year. Brûlée also operates and manages several casual café concepts and employee dining programs within its landmark locations.

While the company’s Off-Premise division caters to any location from roof top to back yard, Brûlée Catering has also earned exclusive status in a growing number of the Philadelphia region’s most prestigious cultural centers and historic buildings.

Responsibilities

• Overseeing front of house service at Brulee events.
• Communicates with various departments on event needs, timeline and execution of event.
• Reviews event order, timeline, rental and linen orders and confirms each on-site to ensure event success.Completes steps of service and assignments for service staff clearly and concisely laying out event on paper.
• Conducts a pre-event meeting hi-lighting set-up, steps of service, menu and special dietary needs, alcoholic beverage service (if applicable) and breakdown procedures.
• Directs service of event pairing new team members with more seasoned team members. Consistently checking in on their performance during the event.
• Promotes a cooperative work climate, maximizing productivity and morale.
• Immediately address conflict resolution when required. Engages senior management when required.
• Maintains Brûlée Catering policies & procedures for front of house service, constantly monitoring service quality and ensuring highest level of guest service.
• Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
• Conducts random audits during functions to evaluate food and service. Ensures that: food is served at appropriate temperature; food is placed properly on the table; sufficient food is available; and up sell opportunities are met.
• Regularly reviews banquet schedule for changes, calendar of events, and special events.
• Incorporates safe work practices in job performance.
• Regular and reliable attendance.
• Performs other duties as required.

Qualifications

• High school diploma or general education degree (GED); or three to six months related experience and/or training; or equivalent combination of education and experience.
• Ability to read and speak English may be required in order to perform the duties of the job (e.g. the associates may be required to communicate with English speaking customers or co-workers, the manuals for the equipment the associates may use are in English).
• Must meet state age requirements for handling alcoholic beverages.
• Ability to communicate with employees, co-workers, management staff and guests in a clear, professional and courteous manner which fosters a positive, enthusiastic and cooperative work environment.
• Ability to make sound decisions quickly and under pressure
• Ability to work well in a team-oriented, fast-paced, event-driven environment.
• Solid working knowledge of computer applications: Microsoft office, Outlook/Excel/Word, POS systems, timekeeping systems and inventory control systems.
• Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
• Possess valid Food Handlers certificate and Alcohol Service Permit if required by state or local government.

Strengthened by our Differences. United to Make a Difference.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

EEO

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.