Overview

The Café Cashier/Barista is responsible for managing and maintaining all café standards and procedures across Brûlée Catering’s café portfolio. The Café/Cashier Barista is expected to deliver excellent customer service while creating a warm and friendly atmosphere for all guests.

This is a key position for the effective and profitable operation of the business. The employee must maintain excellent attendance, open availability, professional presentation, outstanding interpersonal skills, self-direction and strong management, and independent decision-making skills.

This role will pay an hourly wage of $15 to $18. 

For PT roles: Benefits: 401(k) savings plan and 401(k) matching.

Responsibilities

• Maintains sanitation, health and safety standards in work areas.
• Greet customers in a pleasant and friendly manner throughout the entire transaction.
• Prepare and serve a variety of coffee and specialty drinks – ranging from simple to elaborate recipes.
• Prepare and serve all food items such as sandwiches, soups, pastries, etc.
• Be knowledgeable about all menu items and clarify any concerns about allergies and dietary restrictions.
• Serve as a liaison between customers and management team to ensure the highest company standards are always met.
• Maintain café appearance and sanitation standards – including keeping café counters, storage areas, tables, kitchen, and dry storage organized and presentable.
• Keep café stocked with all operational supplies – including food and beverages, condiments, utensils, and paper products.
• Ensure all cases and coolers are fully stocked throughout the entire shift while maintaining appropriate temperature, keeping waste logs, and properly rotating perishable items.
• Evaluate and modify processes to improve efficiency and quality of service.
• Fulfill all duties according to the opening and closing duty sheets.
• Maintain register bank and all paperwork according to café requirements.
• Arrive at work on time in a clean uniform that complies with the uniform policy.

Qualifications

• High School diploma required.
• Previous cashier/barista experience, especially in a café environment.
• Excellent customer service skills.
• Strong supervisory and leadership skills with the ability to train others.
• Strong analytical and problem-solving skills.
• Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching, stooping, kneeling, or crouching.
• Must be able to tolerate industry standard chemicals used for cleaning and sanitizing.

Vaccination Statement

We are committed to ensuring all our buildings and office locations are the safest in the world for artists, teams, employees, and fans. Based on recent encouraging trends in the U.S. and Canada. We highly encourage our employees to continue to get vaccinate and boosted against COVID-19. Should circumstances change, we may need to reinstate vaccination requirements, in whole or in part, to safeguard the health of our employees, guests, performers, athletes, and partners.