NYC Office Suites is a boutique-style provider of flex office solutions to all types of businesses from small operations to Fortune500 companies. We have multiple Midtown Manhattan locations in exclusively Class-A properties.

We are seeking a highly motivated and customer-focused individual to join our team as a Client Service Representative. As a Client Service Representative, you will be responsible for providing exceptional service to our clients and ensuring their satisfaction. This is an exciting opportunity to work in the commercial real estate / flex office industry.

POSITION OVERVIEW

Client Service Representatives serve as the face of NYC Office Suites but also the face of all of our clientele. You will provide reception / concierge and administrative services to both management and our clientele as well as providing consistent maintenance of all common spaces including (but not limited to) reception areas, lounges, meeting / conference rooms, pantries, and supply storage. There is extensive daily interface with a broad range of clients of various industries.

ESSENTIAL RESPONSIBILITIES

• Project a positive, helpful, can-do attitude toward clients, guests, and prospective clients

• Display excellent deportment

• Ensure that client needs are handled in a timely and professional manner

• Operate phone answering system

• Ensure that conference rooms, show offices, and common areas are consistently presentable

• Participate in office setups, including but not limited to, furniture arrangement and IT infrastructure

• Provide clients with administrative support as authorized and directed

• Provide back-up support for other team members and the sales and management teams

• Required to regularly stoop, kneel, bend, crouch, and occasionally lift up to 40 lbs.

MINIMUM REQUIREMENTS

• Experience with Microsoft Office including Word, Excel, PowerPoint, and Outlook

• Ability to communicate articulately and professionally

• Willingness to promptly attend to client needs and requests

• Experience with operating office equipment (including fax machines, scanners, printers, computers, and postage meters)

• One year of direct customer service

• Undergraduate college degree or undergraduate college experience

ADDITIONAL INFORMATION

• Job Type: Full-time, on-site

• Wage Range: starting at $22 per hour

• Hours: 9am-5pm, Monday - Friday

• Access to health insurance plan, dental, vision

• Paid holidays

• 2 weeks PTO/Paid Time Off

• 401(k) with company match

• On-site and real-time guidance and training

If you are passionate about delivering exceptional customer service and have a strong interest in the financial services industry, we would love to hear from you. Apply today to join our dynamic team!

Job Type: Full-time

Pay: $22.00 - $23.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Ability to Relocate:

• New York, NY 10019: Relocate before starting work (Required)

Work Location: In person