190 Client Service Representative Jobs in New York, NY
MMC Group is Hiring a Client Service Representative Near New York, NY
**Job Details**
**Call Center**
Client Service Representative New York, NY Posted: 3/1/2022 Job Description Job ID#: 52602
Job Category: Call Center
Position Type: *W2
Positions Available: 8
**URGENT! MMC is seeking to identify candidates that meet the following:** **High Overview:** **Job Title: Communication Services Representative** **Start Date: 03/28** ****Rate of Pay: $16.00- $18.50**** **Location: Remote: New York, NY.** *****Must live* within 125 miles of:**** 30 Broad Street, New York, NY 10004 **Hours of Operation: Monday - Friday 8:30am - 8:00pm & Saturdays 10:00am - 6:00pm** **JOB DETAILS:**
* Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.
* Educates clients on managed care.
* Assesses client's health care needs and assists clients in choosing a health plan.
* Maintains updated knowledge of the New York Project.
* Assists clients in enrolling/disenrolling in health plans.
* Receives and sorts enrollment/disenrollment forms.
* Reviews enrollment forms for accuracy and completeness.
* Processes enrollment/disenrollment forms.
* Sends necessary letters to clients.
* Raises issues of concern and/or problems to the attention of the Central Operations Supervisor.
* Performs managed care education and enrollment services when call volume warrants.
* Assists or performs mailroom functions, when assigned.
* Meets all standards established for this position as outlined in the attached performance criteria.
* Performs other duties as may be assigned by the Call Center Supervisor or management.
**REQUIREMENTS:**
**EDUCATION/EXPERIENCE**:
* College degree or equivalent experience
* Knowledge of the community to be served
* Experience making presentations to groups
* Ability to follow directions; ability to handle pressure
* Excellent organizational, interpersonal, written, and verbal communication skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment
* Ability to successfully execute many complex tasks simultaneously
* Ability to work as a team member, as well as independently.
* Computer Literacy required proficient in Microsoft Office Applications as Excel, Power Point, and Word.
* Preferred qualifications include two years of human services experience; or experience dealing with the public; and fluency in commonly spoken languages.
Job Requirements **URGENT! MMC is seeking to identify candidates that meet the following:** **High Overview:** **Job Title: Communication Services Representative** **Start Date: 03/28** **Rate of Pay:**
* Spanish-speakers: $17/hour
* Russian-speakers: $17.50/hour
* Chinese-speakers: $18.00/hour
* English speakers and all other languages: $16.00/hour
**Location: New York, NY.** Must live within 125 miles of : 30 Broad Street. New York, NY 10004 **Equipment:** BYOD
**Hours of Operation:** Monday - Friday 8:30am - 8:00pm & Saturdays 10:00am - 6:00pm **Traditionally, we have 3 shifts:**
* 8:30am - 5:00pm
* 9:00am - 5:30pm
* 11:30am - 8:00pm
**JOB DETAILS:**
* Responds to enrollment services calls, provides responses to questions, mails information in response to request, and refers callers in the event of problems or concerns.
* Educates clients on managed care.
* Assesses client's health care needs and assists clients in choosing a health plan.
* Maintains updated knowledge of the New York Project.
* Assists clients in enrolling/disenrolling in health plans.
* Receives and sorts of enrollment/disenrollment forms.
* Review's enrollment forms for accuracy and completeness.
* Processes enrollment/disenrollment forms.
* Sends necessary letters to clients.
* Raises issues of concern and/or problems to the attention of the Central Operations Supervisor.
* Performs managed care education and enrollment services when call volume warrants.
* Assists or performs mailroom functions, when assigned.
* Meets all standards established for this position as outlined in the attached performance criteria.
* Performs other duties as may be assigned by the Call Center Supervisor or management.
**REQUIREMENTS:**
**EDUCATION/EXPERIENCE**:
* College degree or equivalent experience
* Knowledge of the community to be served
* Experience making presentations to groups
* Ability to follow directions; ability to handle pressure
* Excellent organizational, interpersonal, written, and verbal communication skills
* Ability to perform comfortably in a fast-paced, deadline-oriented work environment
* Ability to successfully execute many complex tasks simultaneously
* Ability to work as a team member, as well as independently.
* Computer Literacy required proficient in Microsoft Office Applications as Excel, Power Point, and Word.
* Preferred qualifications include two years of human services experience; or experience dealing with the public; and fluency in commonly spoken languages.
**If you already have an account, please click**
Job Summary
Full Time
$52k-66k (estimate)
04/24/2024
05/11/2024
mmcgrp.com
IRVING, TX
500 - 1,000
1993
Private
TERESA RICH
$10M - $50M
Business Services
Related Companies
The following is the career advancement route for Client Service Representative positions, which can be used as a reference in future career path planning. As a Client Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Client Service Representative. You can explore the career advancement for a Client Service Representative below and select your interested title to get hiring information.
If you are interested in becoming a Client Service Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Service Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Service Representative job description and responsibilities
Client services representatives manage client relationships and provide customer support.
02/07/2022: Monterey, CA
Promoting and maintain positive customer relations utilizing service excellence techniques.
02/20/2022: Richmond, VA
Client service representatives are responsible for taking care of users who have a hard time with some business element.
02/21/2022: Akron, OH
Customer service representatives also have access to responses for the most commonly asked questions and to specific guidelines for dealing with requests or complaints.
12/22/2021: Altus, OK
Have an understanding and reception to clients' needs and give proactive customer support.
01/29/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Service Representative jobs
Some popular Client Service Representative hard skills are Customer Service, Client Services, Sales, Microsoft Access, Social Media, Marketing, Management and Banking.
01/10/2022: Long Beach, CA
A good Customer Service Representative must have excellent communication skills since they will be speaking directly with customers.
12/28/2021: Anderson, IN
Should have a proven customer support experience or experience as a client service representative.
01/05/2022: Ann Arbor, MI
Learn to resolve problems and prevent client dissatisfaction.
01/07/2022: Bradenton, FL
One year related experience required with customer service preferred.
12/31/2021: La Crosse, WI
Step 3: View the best colleges and universities for Client Service Representative.
