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Technical Service Manager
$101k-132k (estimate)
Full Time 3 Months Ago
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Novelis Davenport Manufacturing Facility is Hiring a Technical Service Manager Near Davenport, IA

Position Overview

The Novelis North America Building and Construction Business is looking for a Technical Manager for our Davenport, IA facility.

Responsibilities & Qualifications

Responsibilities

  • Ensure EHS performance and provide support to the site EHS initiatives, embracing the Novelis Safety
  • Principles to build a zero-injury culture and the Novelis cultural beliefs of Be Open, Build Trust, Say Anythingand Be Authentic!
  • Ensure that the site’s quality and technical development initiatives are in alignment with overall plant, regional objectives.
  • Manage the technical team to achieve the organizational objectives using the methods in the Novelis World Class Manufacturing standards, ensuring that product, performance, and quality improvement initiatives are performed in a manner that ensures validation and sustainability of the outcome.
  • Ensure the efficiency of business operations and create and implement changes or improvements when vital, supporting the site teams to generate documentation of existing processes and improvements and forecast expected results of process changes.
  • Engage with the commercial and research organizations in product development and improvement processes, implementing new and innovative methods, processes, and products.
  • Provide or coordinate training, support, and ongoing mentoring regarding Quality, Product, Process and technical topics and methods.
  • Audit services for compliance demonstration to TS16949 / ISO 9001 / Novelis Quality and Business Operating System on an annual basis.
  • Mentor and guide team on issues associated to Quality, Product Development & Management, Process Control and Project Management methods.
  • Within the Novelis North America region actively participate in:
  • Development of significant communication methods regards Quality, Product, Process, and other Technical Subjects.
  • Driving of project selection methods to target high value projects.
  • Develop and apply Key Process Indicators (KPIs) to identify problems, and opportunities, leading to problem solving and improvement activities.
  • Participate in standard setting to ensure functionality of the standards at the site level, ensuring best practice sharing to enhance value, minimize cost and avoid reinvention of solutions.
  • Support the qualification and active monitoring of Tollers and Vendors as needed.
  • Ensure start-to-end quality product is provided to the customer.
  • Develop appropriate Process control & quality awareness and expertise at all levels within the organization.
  • Management of the Mechanical, Metallurgical and Chemical Laboratories.
  • Promote employee satisfaction and enablement in technical with regard to direct / indirect reports.

Qualifications

  • A minimum of a High School Diploma.
  • High degree of human relations skills and high levels of personal credibility are crucial.
  • Superior customer service skills.
  • Excellent communication (oral and written) skills; ability to communicate with all levels in the organization.
  • Creativity and project management skills.
  • Desire to take initiative and develop a pro-active relationship with customers through follow-up, understanding their needs and fostering a collaborative relationship.
  • Ability to organize and prioritize feature work; must be able to manage multiple tasks at once without sacrificing attention to detail.
  • Must be flexible and operate in a fast-paced environment.
  • Solid computer skills with software applications proficiency, including Microsoft Office. Ability to learn new software programs quickly.
  • Must be willing and able to travel (customers, training, vendors, other Novelis Facilities) as needed.

Preferred Qualifications

  • Bachelor’s Degree in a technical discipline such as Materials, Metallurgical or Engineering discipline.

What Novelis Offers

Novelis benefits say a lot about how we care for each other. Our employees and their families have many different needs. As a result, our benefits offer choices on many levels and are high in quality, competitive in the marketplace, and affordable. These are a few of the benefits we offer to support you and your family’s well-being:

  • Core benefits coverage (medical, dental and vision) for you and your family premiums starting as low as $75/ month for the employee, spouse/domestic partner, and children
  • HSA contributions
  • Competitive Paid vacation and personal time off
  • Novelis contributes up to 9.5% of your pay into a 401(k) for your Retirement savings
  • 8 weeks of paid time off for new parents
  • 6-months of short-term disability at 100% pay
  • Finally, the Novelis holistic Well-Being benefits include programs to support weight loss and management, fitness challenges, 24/7 mental health support, tobacco and substance use cessation programs, lifestyle discounts, and more. Novelis actively explores diversifying our Well-being benefits to support our unique and changing work force

Location Profile

DavenportIA has been a key player in the aluminum industry for over 11 decades. Novelis employs more than 300 people in the Davenport community across two facilities: a finishing mill and a casting facility. Novelis is an active and engaged community partner in Davenport teaming up with organizations like Habitat for Humanity Riverbend Food Bank and CASI and sponsoring local events including Advanced Manufacturing Career Day.Novelis recognizes its talented and diverse workforce as a key competitive advantage. Novelis provides equal employment opportunities to all employees and applicants. All terms and conditions of employment at Novelis including recruiting hiring placement promotion termination layoffs recalls transfers leaves of absence compensation and training are without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal provincial or local laws.

Job Summary

JOB TYPE

Full Time

SALARY

$101k-132k (estimate)

POST DATE

01/05/2024

EXPIRATION DATE

04/03/2024

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If you are interested in becoming a Technical Service Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Service Manager for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Technical Service Manager jobs

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Step 3: View the best colleges and universities for Technical Service Manager.

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