17 Customer Service Representative / Benefit Coordinator Jobs in Warren, MI
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Flame Heating, Cooling, Plumbing & Electrical
Warren, MI | Full Time
$36k-46k (estimate)
2 Weeks Ago
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Customer Service Representative / Benefit Coordinator
$38k-48k (estimate)
Full Time
3 Weeks Ago
Northwood Group is Hiring a Customer Service Representative / Benefit Coordinator Near Warren, MI
Job DescriptionLocation: Warren, MIThe Customer Service Representative/Benefit Coordinator is responsible for authorizations, verification of eligibility, and coordination of setup with Northwood providers regarding the members DME (durable medical equipment) supplies. Must be able to communicate clearly, accomplish deadlines and prioritize work flow.
We are seeking a Customer Service Representative / Benefit Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Northwood also serves auto and workers compensation clients and their PIP claimants.
Northwood plays an integral role in health plan benefit administration for durable medical equipment, prosthetics, orthotics and medical supplies. Northwood also serves auto and workers compensation clients and their PIP claimants.
We are seeking a Customer Service Representative / Benefit Coordinator to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
Northwood also serves auto and workers compensation clients and their PIP claimants.
Northwood plays an integral role in health plan benefit administration for durable medical equipment, prosthetics, orthotics and medical supplies. Northwood also serves auto and workers compensation clients and their PIP claimants.
Job Summary
JOB TYPE
Full Time
SALARY
$38k-48k (estimate)
POST DATE
05/22/2024
EXPIRATION DATE
07/20/2024
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