Description

The Resource Coordinator - Imaging Sonographer reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

This is an individual who works closely with all members of the echo lab including the lead cardiac sonographer and medical director. Requires strong communication skills, conflict resolution, Patients First perspective, proactive attitude towards problem solving, initiative, and independent decision-making skills. This individual will be expected to take a leadership role in providing adult and pediatric echo education, quality and accreditation of the echo department including the development and implementation of quality assurance programs, training and development of technical staff, and new program/technology development. Works closely with department Lead Cardiac Sonographer, Manager, IT and cardiology attending physicians to address issues as they arise and plan for long-term projects and improvements. This role will also have operations duties. Performs clinical echo procedures as needed.

Responsibilities:

• Provides coordination of staff and resources, oversees patient schedule, and problem solving.
• Collects data to support the measurement and tracking components of quality management.
• Participate in formal and informal process improvement and problem solving to enhance the quality of service to customers.
• Ensures the continuity of care through effective interactions with other departments.
• Works in concert with the leadership to assure quality of imaging service and patient care.
• Clinical/professional expertise in modality specific imaging techniques, including an in-depth knowledge of imaging procedures and technology.

Competencies/Performance Expectations:

• Please refer to NMHC Performance Standard Competencies.
• Establishes and maintains a courteous and professional relationship with physicians, clinical leaders and support services.
• Possesses computer skills to prepare spreadsheets and enter data
• Possesses leadership skills / traits as demonstrated by interaction with physicians, peers and hospital staff. This includes problem solving and critical thinking skills required to achieve win-win solutions at all levels of the organization.
• Excellent time management skills to be used daily to meet critical deadlines.
• Requires initiative, independence in decision-making, motivation and excellent communication skills.
• Must perform well under pressure and always be striving for excellence.

Other:

Management Responsibility:

• This position will not have direct reports. This individual must be comfortable supervising a group of his/her peers.
• Communicates customer satisfaction issues to appropriate individuals.
• Serves as a role model for others in terms of quality of work and self-improvement.

Population Served:

• Neonates, Infant, Toddler, Child, Adolescence, Early Adult, Young Adult, Middle Adult and Geriatrics
• Internal: As a provider of direct patient care and a point of contact for technical / clinical issues and service, communicates regularly with patients, families, physicians and nursing staff throughout the hospital. Will also interact frequently with Biomedical Engineering and Information Services as it relates to troubleshooting and equipment needs.

• External: Develop and maintain contacts with vendors, suppliers, and manufacturers of related resources of potential use to the department, hospital, and its patients. Should develop external contacts with professional organizations and / or other labs.

#INDC

Qualifications

Required:

• Active RDCS from ARDMS or RCS from CCI
• Current Basic Life Support CPR certification
• Associate's or Bachelor's Degree in Allied Health Science/Health Care Management program.
• Minimum of two years' experience in imaging role including both adult and pediatric experience with doppler echocardiography, transesophageal and stress echocardiography.
• Excellent interpersonal verbal communication skills. Excellent problem solving and leadership skills.

Preferred:

• Experience in a leadership role
• Prior work experience in an academic or tertiary health care center.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Merit Increase and Incentive Bonus
• Paid time off and Holiday pay

Pay Starting at: $38.06 per hour based on experience

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

• Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
• Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.