The Housekeeper will ensure a pleasant and welcoming experience for all Swan Hotel guests by maintaining a high standard of cleanliness within rooms and common areas as well as providing excellent guest service.
PRIMARY RESPONSIBILITIES:
Clean rooms and common areas, ensuring cleanliness, tidiness, and hygiene standards are met
Process laundry
Welcome guests and respond to special requests with professionalism and patience
Participate in large cleaning projects as needed
Notify supervisors regarding any damages, deficits, safety hazards, or incidents
Other duties as assigned
GENERAL OPERATIONS
While this position’s primary responsibility is in guest services, the Housekeeper will work as part of the NWMC team to ensure smooth operations for the organization as a whole. This could include providing information to visitors to the Maritime Center and helping out in projects and events that require all-hands-on-deck, to helping tie up a vessel coming into our dock because you happen to be standing there. We all pitch in for the heavy lifting now and then—sometimes this is metaphoric; occasionally we all have to actually help lift something heavy.
MINIMUM QUALIFICATIONS
Proven work experience as a housekeeper or related position
Available to work a flexible schedule, including weekends and holidays
Excellent customer service and communication skills
Responsible, detail-oriented, proactive, and can represent the Swan Hotel and NWMC in a friendly and enthusiastic manner
Integrity and ability to work independently as well as a part of a team
Must be at least 18 years old
HELPFUL QUALIFICATIONS
CPR and/or First Aid Certification
Knowledge of cleaning chemicals and supplies
Familiarity with Material Safety Data Sheets
PHYSICAL REQUIREMENTS
Able to lift and carry up to 50 pounds
Comfortable climbing and descending stairs while carrying items
Frequently operating laundry equipment
Able to work standing up for an extended period of time
Able to bend, stoop, kneel, crouch, or crawl
Able to work in all weather conditions
Personal fragrant products must be limited
APPLICATION PROCESS
Submit your resume with the online application.
Deadline for applications: Open until filled, application review begins April 11, 2024
WORK LOCATION & SCHEDULE
Position will require onsite work
The Swan Hotel is located at 222 Monroe St., Port Townsend, WA 98368; Main NWMC Offices are located at 431 Water St., Port Townsend, WA 98368
Position is seasonal from May 2024 to November 2024, 25-40 hours/week based on the needs of guest services
Reports to: Hotel Operations Supervisor
WAGE RANGE & BENEFITS
$17.50 - $20 per hour, non-exempt
Paid time off: 1 hour of sick time accrued per every 25 hours worked
Employee discounts
NWMC is committed to equal employment opportunity, striving towards being an antiracist and inclusive organization. We value the diversity of our staff and the communities that we serve, which includes a spectrum of racial, cultural, religious, sexual and gender identities, and abilities. We strongly encourage applications from people who have not seen themselves represented in the industry.