1 IT Help Desk Technician Job in Minot, ND
Northland Health Centers is Hiring an IT Help Desk Technician Near Minot, ND
Overview:
Under general supervision, the Help Desk Technician will provide first-tier support to end-users for PC, server, mainframe applications and hardware. This individual will address tickets based on arrival and priority level. They will create tickets for issues that are called in, emailed, direct messaged and/or presented in person. The Help Desk Technician will interact with the IT Clinical Operations Specialist, System Administrator and Director as necessary, to restore service and/or identify and correct problems. This individual may simulate or recreate user problems to resolve operating difficulties. They will recommend systems modifications to reduce user problems. The Help Desk Technician will maintain currency and high level of technical skill in field of expertise. This individual will escalate more complex problems to the IT Clinical Operations Specialist, System Administrator and Director.
We offer competitive compensation packages including benefits such as health insurance, paid time off, and professional development opportunities. If you are a motivated individual with a passion for technology and providing exceptional customer service, we would love to hear from you.
Requirement: Must be able to pass pre-employment drug screening.
Please see our website www.northlandchc.org for a complete job description and Employment Application.
Northland Health Centers Mission - Delivering patient centered, accessible, quality-driven, medical, dental, and behavioral healthcare, to all generations to strengthen the health status in the communities we serve, regardless of the ability to pay.
Job Type: Full-time
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
Experience level:
- 1 year
Schedule:
- 8 hour shift
- Monday to Friday
Ability to Relocate:
- Minot, ND 58701: Relocate before starting work (Required)
Work Location: In person
Job Summary
Full Time
$49k-60k (estimate)
04/28/2024
08/25/2024
The job skills required for IT Help Desk Technician include Help Desk, Customer Service, Professional Development, etc. Having related job skills and expertise will give you an advantage when applying to be an IT Help Desk Technician. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by IT Help Desk Technician. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for IT Help Desk Technician positions, which can be used as a reference in future career path planning. As an IT Help Desk Technician, it can be promoted into senior positions as a Help Desk Support Specialist III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary IT Help Desk Technician. You can explore the career advancement for an IT Help Desk Technician below and select your interested title to get hiring information.
If you are interested in becoming an IT Help Desk Technician, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become an IT Help Desk Technician for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on IT Help Desk Technician job description and responsibilities
A help desk technician responds to customer queries to provide technical assistance.
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They help troubleshoot software and hardware concerns.
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To perform these technical tasks, help desk technicians often must employ non-technical skills like communication, customer service, problem solving and more.
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Working with computer vendor technical support desks and allied services as per the organizational procedures.
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Determine the best solution based on the issue and details provided by customers
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on IT Help Desk Technician jobs
Practice fixing common computer problems.
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Help desk technicians need a deep understanding of computer hardware and software.
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A good help desk technician has the right balance of knowledge, communication skills, and patience.
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Desktop Support Technician jobs need some computer knowledge, but not essentially a postsecondary degree.
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The Desktop Support Technician salary can range widely depending on their experience, location and other factors.
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Step 3: View the best colleges and universities for IT Help Desk Technician.
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