North Hollywood Toyota (TNH) is seeking a dedicated Business Development Representative to enhance our current department's growth. We are seeking an ambitious and energetic candidate to join our team. TNH offers a positive work environment and encourages internal promotions.

As a Business Development Representative, you’ll be responsible for managing inbound and outbound calls as well as promptly following up with customers. This role may include internet leads as well. You will be the leading support to our service team.

This is a full-time role in which you’ll report to the Business Development Manager. You must be willing to work onsite at the North Hollywood Toyota office.

What you’ll do as a Business Development Representative?

• Answer customer inquiries in a timely manner, with authenticity and accuracy.
• Possess knowledge of the services and dealership promotions.
• Set up appointments to drive in potential customers to the dealership
• Log customer information
• Confirm existing appointments and re-schedule missed appointments.

Qualifications

What we look for in our Business Development Representative?

• Automotive BDC experience is preferred but not required
• Customer service: 1 year preferred
• Upbeat, high energy and persuasive in nature
• Task and process-oriented
• Ability to work both independently and in a team environment.
• Comfortable following scripts
• Proficient Computer Skills

Benefits

What do we offer?

• Medical, Dental, and Vision benefits
• Supplemental life insurance policies for you and your dependents
• Long term disability insurance
• Flexible Spending Account (FSA)
• Employer paid life insurance
• Retirement plans: Employer match, 401(k) and Employee Stock Ownership Plan (ESOP)
• UKG Wallet (access to your pay before payday)
• Tickets at Work- Discounts on parks, museums, movie tickets and much more
• AT&T Wireless Discounts
• Midway Rent a Car- Rental car Discounts
• Dell Member Purchase Program