8 BDC Representative Jobs in Chicago, IL
North City Honda is Hiring a BDC Representative Near Chicago, IL
Leader Automotive Group is a wholly-owned subsidiary of AutoCanada, a publicly-traded company. Leader Automotive is AutoCanada's first footprint into the U.S. market, and we currently have ten dealerships consisting of 23 different franchises and over 800 employees. We have a strong presence in the Chicagoland area with eight dealerships and two more located in central Illinois. We are searching for talented individuals to begin a new and exciting legacy in the U.S. market.
North City Honda is currently searching for energetic, upbeat, and customer-focused individuals to join our Data Miner / BDC team. You would be working specifically with the Auto Alert system. You will be working in a beautiful environment and with a high-volume franchise. Our pay plan is extremely competitive...it comes with a salary and a generous bonus structure. You will also be offered an outstanding benefits package. We are quickly expanding in the Chicago area and there will be plenty of opportunities to grow with our organization.
Benefits
- Health, Dental & Vision Insurance
- BCBS Health & Wellness Discounts/Programs
- Life Insurance
- 401(k)
- Paid time off / Vacation
- Growth / Advancement Opportunities
- Employee Vehicle Purchase Policy
- Above Average Industry Pay
- Publicly traded organization/stability
- Employee referral bonuses
Responsibilities
- Must make warm lead phone calls
- Striking up conversations with service customers in order to generate business
- Set numerous appointments for potential customers
- Administer target emails, campaigns, and newsletters
- Handle lease returns and renewals
- Handle leads and appointment setting
- Conduct internal CSI calls and emails
- Set appointments for prospective and current customers to meet with a member of the sales or service team
- Manage a high volume of customer inquiries through phone, email, text/chat per sales and service
- Update client information in our CRM Report daily
- Follow-up with existing customers
- Follow-up with prospective customers
- Follow-up with missed/canceled customers
- Ensure Customer Satisfaction
- Maintaining daily contact target/appointment target
- Must be able to contribute to the positive team environment
Qualifications
- Successful Customer Care Representatives MUST have excellent telephone skills.
- Self- Motivated and Energetic
- Bi-Lingual is a plus
- You, as the Representative, must have the ability to build rapport with the customer instantly.
- A friendly/professional demeanor with excellent written and oral communication skills
- You MUST enjoy the phone and be willing to help customers overcome objections to setting the appointment.
- Strong organizational skills with the ability to multitask and meet daily goals
- Follow up with customers effectively
- Warm calling/Call center skills
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Job Summary
Full Time
$43k-57k (estimate)
01/02/2023
05/29/2024
The job skills required for BDC Representative include CRM, Call Center, Life Insurance, Customer Satisfaction, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a BDC Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by BDC Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for BDC Representative positions, which can be used as a reference in future career path planning. As a BDC Representative, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary BDC Representative. You can explore the career advancement for a BDC Representative below and select your interested title to get hiring information.
If you are interested in becoming a BDC Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a BDC Representative for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on BDC Representative job description and responsibilities
A BDC manager oversees the business development center (BDC) at an automotive dealership.
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The BDC should also reach out to declined service customers.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on BDC Representative jobs
Staff members, known as development business representatives (DBR) or business development representatives (BDR), make these calls.
03/08/2022: Spokane, WA
While dealers continue to struggle with the BDC process, trends point to a future where a better alternative exists.
04/11/2022: Savannah, GA
Additionally, limitations on asset mix and leverage may prohibit the way that BDCs raise capital.
02/04/2022: Green Bay, WI
Prioritize regular training practices.
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Work closely with Sales and Marketing.
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Step 3: View the best colleges and universities for BDC Representative.
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