Full-time Position or part-time positions open

Pay from $17.00 - $23.75 per hour.

It is never too early to plan for retirement!

• As an employee of NCHC, you would be eligible for the Wisconsin Retirement System (WRS), which is among the best funded and best managed public pension systems in the country.
• The WRS is a hybrid defined benefit plan. It contains elements of both a 401(k) or defined contribution plan and a defined benefit plan. The WRS is a strong public pension plan because of its stable funding, unique plan design and robust governance. These factors set the WRS apart from the vast majority of other plans in the United States. With some $142 billion in assets, it is the 8th largest U.S. public pension fund.
• Participating staff contribute 6.8% and NCHC will match this at 100% each pay period!

Purpose of the Position: The Behavioral Health Professional (BHP) provides direct care and treatment services for individuals needing support, care, and treatment for mental health and/or AODA problems. The BHP will perform client/patient care duties, and will create and facilitate activities for clients/patients that cultivate stabilization, overall well-being, growth, skill development, and learning. As an essential part of multidisciplinary treatment team, the Behavioral Health Professional works to create a healing and trauma-informed environment for the individuals in the treatment programs. BHP’s will work in collaboration within one of NCHC’s Acute Care department behavioral health programs, which include: adult behavioral health hospital, youth behavioral health hospital, adult crisis stabilization unit, youth crisis stabilization unit, and Lakeside Recovery AODA/mental health residential unit. behavioral health hospital and/or crisis stabilization care team to develop, recover, or maintain the daily living skills of patients or clients utilizing the services.

Education, Licenses, Certification, Skills and Experience Requirements:

• Minimum Education:
  • BHP I (Paraprofessional): High School degree or equivalent and 4 years of experience providing mental health services
  • BHP II: Certified Nursing Assistant (CNA), or certificate in mental health or AODA
  • BHP III: Bachelor’s degree in Human Services or related field
• Required Skills:
  • Excellent verbal and written communication skills
  • Proficiency in documentation of services provided in an Electronic Medical Record
  • Excellent problem-solving skills
  • Clinical judgment skills
  • Physical ability to participate in restraints of patients when necessary
  • CPR certified or can be obtained upon employment

• Preferred Qualifications, Skills, Education, Licenses, Certifications and Requirements:
  • Bachelor’s Degree in Human Services field
  • Knowledge of verbal de-escalation and crisis intervention techniques
  • Experience with facilitating therapeutic groups and activities
  • Ability to provide patient centered and trauma informed care
  • Passion for working with behavioral health population
  • Valid Wisconsin driver's license and appropriate auto insurance coverage as required by North Central Health Care
  • Use of a personal vehicle

Any combination of education and experience that provides equivalent knowledge, skills and abilities may be considered.

Essential Job Duties and Responsibilities:

• Maintains regular and predictable on-site attendance
• Works in other Acute Care Programs beyond designated home program as needed/directed, and performs the essential duties of the program being worked

• Provide or support treatment in groups or on an individual basis. Treatment includes self-care, basic living skills, leisure, social skills, coping skills, self-esteem, therapeutic arts/crafts, de-escalation, etc.
• Utilizes an Electronic Medical Record to document daily interactions, medication administration and services provided and completes all required clinical documentation adequately, and within required timeframes

• Assists in development of treatment planning and support to clinical team.

• Performs general patient care services including activities of daily living, serving meals, and medication administration/management
• Assists in patient admission, orientation, and discharge processes

• Promotes Person Centered Care in all interactions with patients/clients

• Collaborates with treatment team to prevent adverse outcomes and ensure treatment plan is followed
• Assists with department duties as assigned, including cleaning, sanitizing, maintaining supply inventories, checking refrigerator temperatures, etc.
• Demonstrate comfort and participation in, and utilizes provided training practices and mechanisms at all times in, providing client/patient de-escalation and physical restraint/seclusion measures as needed during behavioral health emergencies within the Acute Care department and other NCHC departments/programs
• Participates in emergency codes to ensure patient safety and staff security, utilizing trained Crisis Prevention Institute de-escalation and physical restraint techniques with teammates as necessary (Reflected in Very Heavy under Functional Demands)
• Utilizes on-call managers, appropriate chain of command, and NCHC policies and procedures as necessary to ensure quality of client/patient care and effective problem solving

Non-Essential Job Duties:

• All other duties as assigned.

Organizational Competencies:

• Demonstrates behaviors that support excellence as defined by North Central Health Care
• Completes competencies as required by North Central Health Care and/or various regulatory agencies based on entity and/or job title
• Provides Person-Centered Service
  • with a proactive approach and caring attitude
  • by fostering a culture of trust and safety
  • that is values and respect based
  • that offers choice, input and involvement
• Adheres to professional boundaries, ethics, confidentiality and privacy practices, policies, procedures, and regulations (HF, HR, PP)
• Demonstrates adherence to accepted ethical and behavioral standards of conduct
• Understands HIPAA regulations and ensures release of information is consistent with NCHC's privacy policies (HF, HR, PP)
• Uses knowledge of regulatory and accreditation standards along with federal, state, and local codes needed to perform job duties
• Adheres to quality standards and follows policies, processes, procedures, and regulations
• Understands role in the organization and aligns actions with NCHC goals, core functions and values
• Participates in continuing professional development

Behavioral Health Professional

Functional Demands:

• Activity Requirements (including Mental & Physical Activities):
• 45% General Office Work: Frequent use of computer, keyboard, and other technology; data interpretation, decision making, problem recognition, problem solving, visual acuity (near visual acuity, far visual acuity, depth perception, color vision), hearing, verbal communication, verbal comprehension, writing communication, and written comprehension
• 0% Sedentary Work: Continuous sitting at desk for several hours occasional standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, grasping, and lifting of under 10 pounds as required
  • 45% Light Work: Intermittent lifting, sitting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 10 pounds unassisted
  • 5% Medium Work: Frequent lifting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 25 pounds unassisted
  • 0% Heavy Work: Frequent lifting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 50 pounds unassisted
  • 5% Very Heavy Work: Frequent lifting, standing, walking, turning, twisting, bending, stooping, carrying, pushing, pulling, reaching, and grasping. Must be able to lift a minimum of 100 pounds unassisted

• Exposure to Hazards: Select the most appropriate level of hazard exposure
  • Moderate exposure to workplace hazards

• Types of Hazards:
  • Biological
  • Chemical
  • Physical
  • Other

• Working Conditions:
  • Indoors
  • Outdoors
  • Background Noise
  • Tight Spaces and/or Close Quarters
  • Subject to one or more of the following conditions that affect the respiratory system: Fumes, odors, dust, mist, gases or poor ventilation
  • Exposed to infectious diseases or other possible infectious materials including: blood, fecal matter, OPIM...
  • Required to function around high behavioral or physically disruptive individuals

• Travel Requirements:
  • Frequency:
    • Minimal
  • Type of travel:
    • In community
    • Within the county
    • Out of the county
  • Nature of travel:
    • Errands
    • Transport clients/patients/residents

Competencies:

• General Competencies:
• Takes responsibility for individual actions in order to achieve consistent results.
• Develops and maintains trusting, positive, constructive, professional relationships with others.
• Works under general direction, on multiple tasks with demanding timelines as well as works independently with minimal managerial oversight
• Addresses concerns or problems in an open and non-defensive manner
• Effectively uses office equipment, technology, computer applications, and client/patient care equipment/logs necessary for the position
• Maintains current licenses and certifications

• Regulation Required Department/Program Competencies:
  • Screens for danger to self and others and reports client/patient safety concerns to managers as appropriate
  • Completes regulation-required training on times and utilizes training/skills adequately
  • Demonstrates adherence to accepted ethical and behavioral standards of conduct

• Department/Program Competencies:
  • Assesses the situation and responds appropriately to behavioral health emergency codes, utilizing CPI training, least restrictive measures, restraint chair training, and other applicable response policies and procedures
  • Completes all department/program-assigned trainings and attends all mandatory meetings and trainings, unless alternate arrangements are made with direct supervisor
  • Demonstrates situational awareness and identifies behaviors, prioritizes interventions and demonstrates ability to de-escalate aggressive behaviors
  • Clinical documentation, billing, and EMR records are accurate and completed in a timely manner – including progress notes, contact notes, safety checks, treatment plans, screenings and other job-specific documentation and assessments

• Clinical Competencies:
  • Accurately performs and documents screenings, interventions, and data in medical record
  • Completes documentation per regulations, policies, and procedures (HF, HR, PP)
  • Applies effective communication skills to promote accurate and efficient communication between the interdisciplinary team and the clients/patients
  • Recognizes, takes action to mitigate, and promptly reports to the appropriate treatment team members or manager, any changes in client/patient condition related to mental health, suicidality, substance use, and medical well-being, or any general client/patient/employee safety/quality concerns
  • Follows care, treatment, safety, and crisis plans
  • Effectively and compassionately performs activities of daily living while preserving the dignity of those we serve
  • Identifies forms of caregiver misconduct and reports appropriately

• Regulation Required Job Specific Competencies:
  • Demonstrates an understanding of the developmental milestones of children or youth (anytime assigned to youth units for designated program worked, or for individual shifts)
  • Completes state approved CBRF training requirements as assigned (upon hire and refreshers)
  • Is registered on the UWGB registry for completed CBRF state approved trainings when applicable to designated program/role

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)