Blackbird Recruiting is Hiring a Manager Of Homecare Services - 1730705 Near Monroe, NY
Coordination Manager - Homecare Services Monroe, NY We are seeking a highly organized and detail-oriented Coordination Manager to join our dynamic homecare company based in Monroe, NY. The Coordination Manager will play a crucial role in overseeing the coordination of homecare services to ensure the seamless delivery of care to our clients. This position requires a strong blend of organizational, interpersonal, and leadership skills to effectively manage scheduling, client relationships, and the coordination of care staff. Responsibilities: Scheduling and Staff Coordination:
Develop and maintain a master schedule for homecare services, ensuring appropriate coverage for all clients.
Coordinate with care staff to align schedules with client needs and preferences.
Address scheduling conflicts promptly and efficiently.
Client Relationship Management:
Establish and maintain positive relationships with clients and their families.
Conduct initial assessments to understand client needs and preferences.
Regularly communicate with clients to assess satisfaction and address any concerns.
Team Leadership:
Lead and motivate a team of care professionals, including caregivers, nurses, and other support staff.
Provide guidance and support to ensure team members adhere to company policies and procedures.
Conduct regular team meetings to facilitate communication and collaboration.
Quality Assurance:
Monitor the quality of care provided to clients and address any issues promptly.
Conduct regular evaluations of care staff performance and provide constructive feedback.
Collaborate with training programs to ensure staff members are up-to-date on best practices and industry standards.
Documentation and Reporting:
Maintain accurate and up-to-date records of client information, care plans, and schedules.
Generate reports on service delivery, client satisfaction, and other relevant metrics.
Collaboration with Other Departments:
Work closely with other departments, such as Human Resources and Finance, to ensure seamless operations.
Collaborate with recruitment teams to address staffing needs and facilitate onboarding processes.
Qualifications:
Proven experience in a coordination or management role within the homecare or healthcare industry.
Strong organizational and multitasking abilities.
Excellent communication and interpersonal skills.
Familiarity with relevant regulations and standards in the homecare industry.