Description of Work

Duties include but are not limited to:
Answers phone for Chief Medical Officer’s office, dealing with issues that do not
require the Chief Medical Officer’s attention, taking messages if necessary and using judgment whether the call is urgent enough to warrant immediate attention. This function involves frequent public contact, often on sensitive matters requiring diplomatic response (complaints from members of the public, patient family members, patients, etc.).
Serves as telephone backup to the Hospital CEO’s Office and others as requested.
Types correspondence as needed by the Chief Medical Officer.
Prepares meeting agendas and types minutes for assigned meetings, committees, etc.
Maintains records.
Aids in the completion of the Monthly on-call schedule,
Tracks all licenses (Medical license, DEA license, NPI, malpractice), etc.
Monitors the credentialing process.
Other duties as appropriate and assigned.

The normal work hours for this position are 8:00 a.m. to 5:00 p.m. Monday - Friday; however, flexibility is required to meet hospital needs. This is a full-time position and eligible for the full State benefits package including health insurance and retirement.

About Central Regional Hospital (CRH): CRH is a State-of-the Art psychiatric hospital located in Butner, NC. Our location is ideal with four seasons, mild temperatures and provides an easy commute to the N.C. mountains or beaches. Butner possesses small town charm but is within 30 minutes of a major metropolitan area including Research Triangle Park, Raleigh, Chapel Hill, and Durham, NC. The people we serve are at the heart of our facility. Our team is critical to the mission of the hospital. We strive to create an environment in which every team member contributes to the overall success of the hospital to positively impact the lives of those around them and the individuals we serve.

About the Department of Health and Human Services: The NC Department of Health and Human Services (DHHS) serves the needs of the most vulnerable of North Carolinians and in order to accomplish this, we hire only the most dedicated and caring individuals. Finding qualified clinical professionals to treat and care for our clients is a continual challenge as demand for services grows and the availability of providers struggles to keep pace. We are seeking a motivated individual who is up for this challenge and is dedicated to our mission of providing North Carolinians with the very best in clinical care.

Compensation and Benefits: The state of North Carolina offers excellent comprehensive benefits. Employees can participate in health insurance options, standard and supplemental retirement plans, and the NCFlex program (numerous high-quality, low-cost benefits on a pre-tax basis). Employees also receive paid vacation, sick, and community service leave. In addition, paid parental leave is available to eligible employees. Visit website for State Benefits.

Knowledge, Skills and Abilities / Competencies

Qualified applicants must possess and application clearly reflect work experience that demonstrates the following:

Excellent secretarial, organizational, interpersonal, and keyboarding skills.

In-depth knowledge of policies and procedures, guidelines, governing bodies, and knowledge of personnel rules and regulations, JCAHO and CMS standards.

Experience preparing meeting agendas, minutes, presentations, travel arrangements, etc.

Ability to communicate with all disciplines within the hospital, with other agency staff, families and consumers with tact and professionalism.

Requires flexibility and adaptability in a high pressure, stressful situation with frequent deadlines. Must be able to deal with multiple tasks with frequent interruptions with ability to problem solve.

Advanced knowledge of computer programs, specifically Microsoft Office and Excel.

ADA requirements will be discussed during the interview process.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.

Supplemental and Contact Information

The North Carolina Department of Health and Human Services is an Equal Opportunity Employer.

All positions in the Division of State Operated Healthcare Facilities (DSOHF) shall be subject to pre-employment drug testing and criminal record background checks. All facilities within DSOHF are tobacco free environments. The use of tobacco products of any kind including vapor products are prohibited from our campus. All employees are required to adhere to the facility's Vaccination Policy.

Please make sure you complete the application in full. Resumes may be uploaded with your application, but will not be accepted in lieu of a fully completed application and will not be considered for qualifying credit. "See Resume" or "See Attachment" will NOT be accepted.

If multiple applications are submitted to an individual position, only the most recent application received prior to the posting closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Applicants will be communicated with via email only for updates on the status of their application. Due to the volume of applications received, we are unable to provide information regarding the status of your application over the phone. To check the status of your application, please log in to your account. Processing applications will take an average of 6 – 8 weeks due to the high volume of applications received. It is not necessary to contact the Human Resources Office to check the status of an application. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for qualified applicants.

For technical issues with your applications, please call the NeoGov Help Line at 855-524-5627. If there are any questions about this posting other than your application status, please contact HR at 919-764-7200.