Administrative Support Specialist

Administrative Support Specialist

Advanced

100431

63/GN07

Non-Exempt

Permanent - Full Time

1 = 40 hours/week, 12 months

$31,200 - $44,343

Professionals

43-9199 - Office and Administrative Support Workers, All Other

The Law School Admissions Office is tasked with the recruitment, admissions, and matriculation of new students into the School of Law. The unit is responsible for application processing, application review, recruitment, marketing, policy, and other functions of an admissions office.

The successful candidate must possess a working knowledge of Banner Finance, Unite, and PeopleAdmin or equivalent systems; knowledge of enrollment management and project administration; knowledge of Microsoft Office Suite Applications (Word, Excel, PowerPoint and Access); ability to interpret and apply admissions/recruitment standards and budget policies and practices; ability to work independently without direct supervision; ability to learn, interpret and analyze diverse information to make necessary decisions; ability to exercise judgment and discretion in identifying issues and related problem solving; ability to plan, prioritize and organize workflow; excellent analytical and organizational skills; excellent written, oral communication and interpersonal skills needed to effectively interact with a wide range of individuals. Oral communication skills are imperative because of the need to interact with applicants on a frequent basis. The ability to field such communications appropriately and with a welcoming attitude is essential. There are many communications received via email which must also be addressed promptly. Finally, the individual must be able to develop good working relationships with external offices throughout the campus, matriculated students, as well as other employees within the School of Law.

High School Diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.

N/A

North Carolina Central University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or status as a protected veteran.

M-F 8-5

No

Yes

Knowledge - Program

Responds to public inquiries about the Law School and addresses general concerns regarding the admissions process, while exercising confidentiality in accordance with policy and applicable state and federal laws including the Family Educational Rights and Privacy Act (FERPA); responds to inquiries and exercises discretion as appropriate to policies the Assistant Dean has developed for: LSAT test date exception, application fee waivers, foreign transcript acceptance, etc.

Information/Records Administration

Collects, analyzes, verifies, and uploads prospective student data information in Unite, which includes the verification of recruitment event information and prospect data; completes and processes applications: reviews application for completion and ensures all required documents are received; reviews application materials for conflicts; receives and matches addendum and character and fitness statements from applicants; checks for gaps in education; ensures most up to date transcript is provided in application files;

Communication - Verbal/Written

Greets prospective applicants, provides information about the law school and assist with building tours as necessary; Enters decisions in Unite; and generates decision letters, mailings and other supporting documents through Unite and Microsoft Word mail merge; Generates scholarship award letters for all students through Unite and Microsoft Word mail merge; Coordinates mailings to the enrolled applicants; Communicates and responds to applicant and prospective students’ requests. Counsels students about the admissions process and requirements; Counsels applicants on what is missing from their applications and how to go about making it complete, so that it can be evaluated by the Assistant Dean for Admissions and the Admissions Committee; Represents the Law School at on and off campus recruitment fairs and events.

Problem Solving

Participates in strategic planning to improve the overall function of the department and provides suggestions on how to modify the admissions and recruitment processes; Collects, analyzes, verifies, and uploads prospective student data information in Unite, which includes the verification of recruitment event information and prospect data.

Office Technology

Manages mass marketing campaign, including email and social media, calendars and schedules marketing messages to prospective, admitted, and enrolled students via CRM; includes the verification of recruitment event information and prospect data.
• Updates and verifies recruitment event data, including generating and updating the Prospective Information Form (PIF) in Unite; Generates reports and statistical data through Unite and Microsoft Excel, as necessary; Assists with transmission of commitment and decision data to LSAC through Unite, as necessary; • Enters decisions in Unite; and generates decision letters, mailings and other supporting documents through Unite and Microsoft Word mail merge; Generates scholarship award letters for all students through Unite and Microsoft Word mail merge; Collects, compiles, and enters into Unite the enrollment materials from enrolled applicants to include biographical data sheets, transcripts, financial assistance forms, scholarship materials, international materials, etc. and subsequently file. Compiles transcripts and copies of applications for the Law School Registrar.

Other Duties as Assigned

Other duties as assigned.

SPA01307P

05/20/2024

06/07/2024