30 Reservation and Sales Agent Jobs in Fort Lauderdale, FL
North Beach Village Resort is Hiring a Reservation and Sales Agent Near Fort Lauderdale, FL
Job Location
General - Fort Lauderdale, FL
Position Type
Full-Time/Part-Time
Job Shift
Any
- Maintains an inventory of vacancies, reservations, and room assignments
- Possesses a working knowledge of the reservations department. Takes same-day reservations and future reservations when necessary. Knows cancellation procedures
- Complete daily checklist
- Knows room locations, types of rooms available, and room rates
- Uses persuasive selling techniques to sell rooms and to promote other services of the hotel
- Knows daily activities and meetings taking place in the hotel
- Be fully aware of all room availability, descriptions, and rates
- Confirm room reservations with the intent to upsell
- Fully understand and use our Property Management System (Clock)
- Follow-up with sales leads
- Reports any unusual occurrences or requests to the manager or assistant manager
- Manages and resolves all guest complaints in a professional and courteous manner
- Processes guest check-outs and handle monetary transactions
- Maintains customers privacy
- Maintains a high level of professional appearance and demeanor
- Performs other duties as assigned
- High school diploma or equivalent.
- Ability to communicate with the public, hotel staff, and management in a professional manner.
- Knowledge of surrounding areas and local events.
- Ability to understand and adhere to proper credit, and cash handling policies and procedures. Able to properly secure guest information.
- Ability to learn safety, emergency, and accident prevention policies and procedures.
- Skilled in the use of front office equipment.
- Knowledge of proper telephone etiquette.
- Ability to work a flexible schedule, including weekends and holidays.
Job Summary
Full Time
$49k-69k (estimate)
05/27/2024
06/15/2024
northbeachvillageresort.com
FORT LAUDERDALE, FL
25 - 50
2006
Private
PAR SANDA
<$5M
Accommodations
Related Companies
The following is the career advancement route for Reservation and Sales Agent positions, which can be used as a reference in future career path planning. As a Reservation and Sales Agent, it can be promoted into senior positions as a Sales Manager - Medicare Products that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Reservation and Sales Agent. You can explore the career advancement for a Reservation and Sales Agent below and select your interested title to get hiring information.
