Marcus Hotels & Resorts is looking for a. Reservations Sales Agent. to join our Marcus Reservation Sales and Customer Care team (MR3C). This role offers the flexibility of working remotely to support a dynamic portfolio that includes our independent hotels, restaurants, golf courses, and spas across the country. As a Reservations Sales Agent, you’ll be the first point of contact for our guests and guide them through reservations, changes, and can...
DescriptionMarcus Hotels & Resorts is looking for a Reservations Sales Agent to join our Marcus Reservation Sales and Customer Care team (MR3C). This role offers the flexibility of working remotely to support a dynamic portfolio that includes our independent hotels, restaurants, golf courses, and spas across the country. As a Reservations Sales Agent, you’ll be the first point of contact for our guests and guide them through reservations, changes...
Summary. Working in our Reservation Call Center are outgoing, self-motivated, organized, detail oriented, quick learners, and have positive attitudes. They assist our guests with planning their entire visit by promoting all PGA National Resort offerings. Answering guest inquiries regarding various resort amenities-guest rooms, dining, spa services. Additionally, the Agents have the opportunity to participate in a lucrative incentive plan. The Res...
Day Shift. POSITION OBJECTIVE. The Reservation Sales Agent handles incoming calls, makes reservations, responds to guest inquiries, and promotes hotel services and amenities. Maximizes yield opportunities and meets revenue goals, as established by leadership. . ESSENTIAL JOB FUNCTIONS. Follow all service standards according to Five Star and Five Diamond standards. Follow sales standards to achieve revenue goals according to company guidelines. Pr...
