Job summary

An exciting opportunity has arisen for a motivated individual with excellent attention to detail to join Norfolk and Suffolk NHS Foundation Trust's dynamic, fast-paced Workforce Deployment Team.

The Workforce Deployment Administrator Assistant role requires a driven and highly adaptable person with the ability to move between responsibilities dependant on service need.

Main duties of the job

Record accurately all appropriate information on electronic recording system(s).

Immediately inform the Senior Data Technician of problems pertaining to the system(s).

Provide appropriate information to Trust managers as required.

Liaise with managers / staff about any issues relating to the administration of electronic recording systems.

Use routine reports to ensure that electronic records are kept up to date and accurate.

Investigate and where appropriate make corrections to any anomalies identified by Trust managers / clinicians.

Provide ad hoc reports using electronic recording system(s) in response to queries from managers.

Assist with the production and distribution of correspondence and literature associated with electronic recording system(s).

Respond promptly and courteously to all calls.

Maintain filing system associated electronic recording system(s).

About us

Here at NSFT we pride ourselves on being a welcoming, talented, friendly and supportive team who like nothing better than sharing experiences and learning from each other.

In addition to ongoing training and development opportunities, we are committed to providing an environment in which you can thrive.

Why work for us? We have challenges as a Trust, but we have ambitious aspirations, are pushing ahead with exciting transformation work and we need dedicated individuals to support us on our journey.

We have strong, established professional networks coupled with an exceptional leadership team who will ensure you are truly cared for and cared about.

Why Norfolk and Suffolk? The people here are warm and welcoming, you'll never be far from the beautiful coastline or Broads National Park.

We're an hour and a half away from London and have an international airport in Norwich too. Our villages, towns and cities are packed full of history, independent cafes, shops and theatres.

We have excellent shopping, eating out, top ranking schooling and affordable house prices too.

Job description

Job responsibilities

Please find attached the job description and person specification for further information on this role.

Person Specification

Qualifications

Essential

NVQ 2 Customer Service or equivalent

Desirable

Keyboard / typing qualification

Skills

Essential

Reasonable confidence and competence in using IT systems ( Outlook, Word, clinical or other record systems) relevant to the role.

Knowledge

Essential

• Databases / similar systems

Last updated : 2024-05-13