NORC at the University of Chicago seeks a talented and experienced digital communications professional to join its Strategic Communications team. This is an exciting role for a team player who excels at web production, social media and project management.

The ideal candidate will possess a passion for digital storytelling, smart branding, and elegant design, with strong writing and editing skills and a keen eye for detail. They will have a solid grasp of the evolving social media landscape and excel in managing multiple projects simultaneously. They will also share a belief in the importance of trustworthy research and data to inform decisions that affect the health and prosperity of society.

• Publish engaging content on NORC's website, ensuring it aligns with NORC’s brand standards for clean design and narrative clarity.
• Oversee content development for NORC's social media accounts, maintaining a consistent brand voice and engaging with audiences effectively.
• Manage digital communications projects, keeping timelines and budgets on track and updating stakeholders.
• Edit and proofread content to ensure accuracy, clarity, and consistency.
• Create pixel-perfect, responsive web layouts based on mockups from our design team.
• Track and analyze both web and social media performance metrics to evaluate the effectiveness of digital communication strategies.
• Collaborate closely with Strategic Communications colleagues, NORC researchers, and other staff and outside vendors to develop and execute high-quality, integrated communications and marketing campaigns in a timely fashion.
• Provide mentorship and hands-on support for junior members of the digital communications team.
• Liaise across the organization with research groups, faithfully representing the interests of the communications team and NORC’s brand.
• Stay informed about the latest digital communication trends and technologies, and explore opportunities for innovation.

• Bachelor’s degree.
• 8 years of experience in digital communications, with a proven track record of success.
• Strong writing and editing skills, with a keen eye for catching typos and a knack for streamlining text.
• Sharp sense for design accuracy and a fastidious patience to get layouts exactly right.
• Deep understanding of social media algorithms and their impact on content performance, with an instinct for what “pops” in people’s feeds.
• Comfort with analyzing and reporting analytics for web, email, and social media, and an interest in ensuring data accuracy and relevance to business goals.
• 5 years experience managing large digital projects across multiple stakeholders, with excellent project management skills and an ability to prioritize and meet deadlines.
• Experience managing multiple vendor relationships
• Proficiency with a variety of website content-management systems (knowledge of Adobe Experience Manager a strong plus but not required).
• Facility with graphics editing software, such as Photoshop and Canva.
• A knack for using project management tools such as Wrike or Asana.
• Ability to work both independently and as part of a collaborative team.
• Excellent communication and interpersonal skills, both written and verbal.
• Strong organizational skills and attention to detail.
• Flexibility to adapt to changing priorities and work under deadline.
• Strong references from prior supervisors.

NORC at the University of Chicago is an objective, non-partisan research institution that delivers reliable data and rigorous analysis to guide critical programmatic, business, and policy decisions. Since 1941, our teams have conducted groundbreaking studies, created and applied innovative methods and tools, and advanced principles of scientific integrity and collaboration. Today, government, corporate, and nonprofit clients around the world partner with us to transform increasingly complex information into useful knowledge.

For over 80 years, NORC has evolved in many ways, moving the needle with research methods, technical applications and groundbreaking research findings. But our tradition of excellence, passion for innovation, and commitment to collegiality have remained constant components of who we are as a brand, and who each of us is as a member of the NORC team. With world-class benefits, a business casual environment, and an emphasis on continuous learning, NORC is a place where people join for the stellar research and analysis work for which we’re known, and stay for the relationships they form with their colleagues who take pride in the impact their work is making on a global scale.

NORC is an affirmative action, equal opportunity employer that values and actively seeks diversity in the workforce. NORC evaluates qualified applicants without regard to race, color, religion, sex, national origin, disability, status as a protected veteran, sexual orientation, gender identity, and other legally protected characteristics.