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Location: Washington, D.C. / Arlington, VA / Baltimore, MD area
REFID225976
Job DescriptionThe Client Manager will be responsible for their client's satisfaction and engagement through insightful analysis, actionablerecommendations, andproactive thought leadership focused on solving the strategic business needs of their stakeholders. The Client Manager's role will includeassisting clients withnavigating through complex business challenges by providinginsightful and actionablerecommendations, contributing to overall client satisfaction andengagement, and developing your knowledge of your client's strategicbusiness needs. You may also have responsibility for leading and developingdirect reports.
Your success in this role will be driven by five key areas. First, accurately diagnosing and decomposing your client's business issuesand successfullyproviding recommendations and insights will demonstrate your thought leadership and analytical aptitude. Second, youwill demonstrate leadership ofyour client stakeholders by building strong relationships and increasing your knowledge of their strategicgoals. Third, you will demonstrate knowledgeof NIQ's tools, data assets, and programs. Fourth, you may have responsibility for leadingand developing direct reports. Lastly is building deepindustry knowledge and expertise.
All client facing associates are part of the commercial and revenue management process. This includes, but is not limited to, identifying opportunitiesfrom client meetings and communications, socializing them to the right client leads, and supporting them so we can act on those opportunities. We arealways listening to our clients, assessing how we can help, and driving value add through expanding our engagements and services.
Key career experience(s) and development gained in this role:
About NIQ
NIQ is the world's leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights-delivered with advanced analytics through state-of-the-art platforms-NIQ delivers the Full View.
NIQ, is an Advent International portfolio company with operations in 100 markets, covering more than 90% of the world's population. For more information, visit NIQ.com.
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Our commitment to Diversity, Equity, and Inclusion
NIQ is committed to reflecting the diversity of the clients, communities, and markets we measure within our own workforce. We exist to count everyone and are on a mission to systematically embed inclusion and diversity into all aspects of our workforce, measurement, and products. We enthusiastically invite candidates who share that mission to join us.
We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.
Learn more about how we are driving diversity and inclusion in everything we do by visiting the NielsenIQ News Center:
NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process.
Our commitment to Diversity, Equity, and InclusionFull Time
$66k-85k (estimate)
03/16/2024
04/20/2024
The job skills required for Client Manager include Client Relationship, Leadership, Listening, Diversity and Inclusion, Client Service, Insight, etc. Having related job skills and expertise will give you an advantage when applying to be a Client Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Client Manager. Select any job title you are interested in and start to search job requirements.
If you are interested in becoming a Client Manager, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Client Manager for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Client Manager job description and responsibilities
Manage client relationships strategically based on business and marketing objectives.
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They often visit different departments throughout the day to discuss the needs of clients and collaborate with them to solve any challenges.
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Learning the needs of clients and developing plans to meet them.
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Provide an outstanding client experience by showcasing expertise, fostering trust, and growing customer satisfaction.
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As a client receives services, the case manager may monitor the client and work with other service providers as necessary to address the clients needs.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Client Manager jobs
Client services managers must maintain good business relationships with current clients and find new accounts.
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They should also verify details with the client to ensure there are no errors on either end of the agreement.
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Candidates should ensure their resume has all related education, experiences and skills necessary to the client services manager position they are applying for.
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Client relations managers must know how to work with others as they maintain strong professional relationships with their clients.
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To maintain this strong client relationship, the client relations manager must consistently work to ensure they satisfy the client.
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Step 3: View the best colleges and universities for Client Manager.