About Niche

Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About The Role

The right candidate for the Billing and Accounts Receivable Specialist role will be energized by a fast-paced, high-growth environment, combined with a collaborative culture. We are looking for a highly motivated Billing and Accounts Receivable Specialist who will report to the Senior Manager, Accounting and be responsible for assisting with billing and customer collections and will be the point of contact for customer requests and assisting the rapidly growing accounting team. We are looking for someone who has excellent customer service skills and is not afraid to pick up the phone.

Additionally, the role will drive efficiency, standardization, and scale within a growing organization.

What You Will Do

During the First Month:

• Learn about Niche by meeting with various team members to learn more about our company through our Onboarding meetings
• Train on our billing to cash process
• Develop an understanding about our company, customers, and product offerings
• Learn the Accounting (and related) systems including SalesForce, Intacct and Concur

Within 3 Months:

• Gain the confidence to work independently and drive efforts to improve our billing to cash process
• Become a key contact within the company to address customer billing questions and issues.
• Own the collections process and drive results

Within 6 Months:

• Have a deep knowledge of our company, products and billing to cash process

Within 12 Months:

• Expand scope of responsibility within functions and across functions
• Become a reliable, go-to and trusted business partner and team member

What We Are Looking For

• AA/BA/BS in Finance, Accounting, Business, or related field preferred
• 3 plus years of experience with billing/invoicing and collections for a SaaS company
• Strong customer service skills
• Experience with Salesforce
• Experience with Avalara a plus
• Experience with enterprise-level accounting systems, Intacct or similar (e.g., NetSuite, Oracle, etc.)
• High level of proficiency with MS Excel and Google Sheets
• Highly organized, with good time management and prioritization skills, acute attention to detail, works with a sense of urgency to meet deadlines
• Self-starter with proven ability to research information, problem-solve and coordinate projects and initiatives
• Adaptable, versatile, and able to work in a fast paced and adapting environment
• Excited to work in a culture of measurability and continuous optimization

Are you excited about the position and its responsibilities, but hesitant because your experience doesn't align 100% with the posted requirements? We believe you are more than a resume, so go for it! You won't want to miss the opportunity to play a part in helping students find where they belong.

Why Niche?

• We are a fully flexible workforce empowering our employees to choose to work remotely, in our Pittsburgh office or whatever combination suits you
• Full time, salaried position with competitive compensation in a fast-growing company
• Best-in-class 100% paid employee health plan, including vision and dental and supplemental coverage
• Flexible Paid Time Off Policy
• Stipend that allows you to build your work from home office in a style and function that suits your personal preferences
• Ability to join our diversity committee (Niche Diversity Initiative) to shape company-wide programs and events
• Parental leave for all employees (12 weeks fully paid) in addition to short term disability for birthing parents
• Meaningful Stock options and 401(k) with employer match
• Your ideas and work will make an immediate impact on our company and millions of users
• You will join a team that cares about you, our mission, our work - and celebrates our wins together!

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

We are currently hiring in states where we currently have employees: AZ, CA, CT, FL, GA, IL, IN, KY, LA, ME, MD, MA, MI, MO, NE, NH, NJ, NY, NC, OH, OK, OR, PA, SC, TN, TX, VA, WA, DC, WV.

Candidates only. No recruiters or agencies, please. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

All interviews are being held remotely. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.