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3 Manager of Account Management Jobs in Shoreview, MN

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Nextek, Inc.
Shoreview, MN | Full Time
$111k-154k (estimate)
2 Months Ago
Wells Fargo
Shoreview, MN | Full Time
$150k-181k (estimate)
2 Months Ago
Nextek, Inc.
Shoreview, MN | Full Time
$91k-125k (estimate)
2 Months Ago
Manager of Account Management
Nextek, Inc. Shoreview, MN
$111k-154k (estimate)
Full Time | Durable Manufacturing 2 Months Ago
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Nextek, Inc. is Hiring a Manager of Account Management Near Shoreview, MN

Nextek, LLC is a fully functioning software development company in the financial services industry. Nextek creates software applications and solutions to serve the needs of enrolled Financial Service Providers. We are seeking a motivated Business Integration Manager to join our Nextek team.
At Nextek, culture matters. On a regular basis, we get together for food days, friendly competitions, and many other special events. Most importantly, our open-door policy means you’re always in the know when it comes to significant decisions and changes.
This role is responsible for leading and managing the business integration team to ensure the success of our client relationships and driving product adoption by developing and executing account management strategies. Foster a collaborative and inclusive team culture focused on excellence, accountability and continuous improvement. Serves as the primary point of contact for key account stakeholders to build relationships and understand their business needs. Collaborate cross-functionally with product, customer success, and business intelligence teams to deliver value-added solutions and insights to clients. Works closely with leadership to develop and implement strategic initiatives to drive user adoption and achieve business objectives. Provide direction as well as development and support to team members.
When it comes to choosing your next path, you may be wondering what to expect, we provide:
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Paid time off (PTO)
  • Volunteer time off (VTO)
  • On-site with hybrid options available
  • 401K
  • Life Insurance
  • Flexible schedules
  • Monthly Social Activities
  • Casual dress code
  • Professional development
Now, you’re probably wondering a little more about what we are looking for, so here it is:
  • Bachelor’s Degree or equivalent work experience in related field/position – Required
  • 3 years of project management experience – Preferred
  • 4 years of financial services industry experience – Required
  • People management experience – Preferred
  • Knowledge in managing and supervising others while maintaining an environment that is conducive to meeting team goals and company vision
  • Advanced skills in presenting and communicating project requirements, status updates, performance results, and other key initiatives
  • Advanced analytical, problem solving, and conceptual thinking skills
  • Advanced attention to detail, seeing data and document errors often missed by others
  • Ability to manage multiple simultaneous high-priority projects
  • Ability to influence and negotiate effectively with new partners and existing internal resources
Want some more specifics? Here’s what you’ll be doing:
  • Serve as the primary point of contact for key client accounts, building strong relationships and understanding their business needs
  • Manage internal and external customer relationships
  • Partner with team members to ensure and maintain positive relationship management
  • Provide direct correspondence an support for customer inquiries, including calls, emails and face to face
  • Assist team members with elevated inquiries
  • Create presentations, educate and train internal employees
  • Lead and assist in office data migrations and data to data transfers
  • Provide office and client technology demos
  • Assist third party technology vendor management
  • Develop external resources to support customer success and adoption
  • Pull and present recurring user metrics to review with key stakeholders to drive adoption
  • Work closely with senior leadership to develop and implement strategic initiatives to drive adoption and achieve business objectives
  • Contribute insights and recommendations based on market trends, competitor analysis, and client feedback to inform strategic decision-making
  • Collaborate cross-functionally with product, customer success, and business intelligence teams to deliver value-added solutions and insights to clients
  • Promote and implement accurate and up-to-date understanding of trends, best practices, and prevailing attitudes and approaches
  • Promote and implement technology enhancements
  • Partner to determine, initiate, and lead key initiatives
  • Provide suggestions for new or enhanced events and/or services, assist in the development of events/services, and provide ongoing feedback to management
  • Provide ongoing training and growth for team members
  • Initiate and work with team members to promote collaboration and team development
  • Be a resource to team members to answer questions regarding client correspondence, processes and procedures, compliance, and all other as necessary
  • Partner to troubleshoot issues that team members may have
  • Provide training and insight to team members on best practices
  • Provide day-to-day management of department including directing employees under your supervision
  • Recruit prospective employees to company
  • Provide performance evaluations employees under your supervision
  • Partner with HR to discipline and discharge employees
  • Effectively manage time and attendance system for all assigned employees
  • All other duties as assigned
Nextek is committed to helping you reach your career’s maximum altitude. We’re proud of our track record of helping our employees reach their potential in their chosen field while also helping them explore other parts of our company and industry. We’re committed to our people in a way that truly shows that at Nextek, the sky really is the limit.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Durable Manufacturing

SALARY

$111k-154k (estimate)

POST DATE

03/22/2024

EXPIRATION DATE

05/11/2024

WEBSITE

nextekinc.com

HEADQUARTERS

MADISON, AL

SIZE

100 - 200

FOUNDED

1995

CEO

JOHN C ROBERTS

REVENUE

$10M - $50M

INDUSTRY

Durable Manufacturing

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About Nextek, Inc.

Nextek, Inc. is a value-proven Electronics Manufacturing Services (EMS) company providing technology-based solutions for customers with needs-driven, non-commodity circuit card assembly (CCA) and box build products. We partner with companies who have unique needs and who seek a very high level of quality, reliability and responsiveness with minimal risk. Below are several industries we have been engaged with for several decades. Aerospace Medical Devices Utility High-end Industrial Energy Military High-quality Commercial Various other mission or business models where a minimum risk of failure ...is required. Our product quality is achieved by using one of the most sophisticated labs and engineering departments in the EMS industry. All of our clients benefit from Nextek, Incs intrinsic quality, fast response times and extremely competitive services. Highly complex prototype customers with high quantity, critical component placements in a compressed time frame rely on Nextek, Inc. to get it done right the first time. Nextek, Inc. has a separate totally dedicated internal prototype division that works outside of the production line yet with the same type of equipment to ease in the transition from prototype to production. The Nextek, Inc. organization has hundreds of years of expertise in the EMS space and it shows. Approximately 90% of the organizations that visit us for qualification purposes chose us as their EMS partner. Odds are we can help you too. More
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