Job title:

Training and Communication Analyst (hybrid NYC)

• Job summary:

Next Generation, Inc., an Equal-Opportunity Employer, is seeking a full time Training and Communication Analyst to work hybrid out of New York City to support basic and advanced training for users (classroom and on-hands instruction), during the deployment of a digital transformation (Infor EAM, an enterprise asset management system), including designing the curriculum and videos for training, collaborating with SME's and key stakeholders, and participating in user acceptance testing sessions. 

• 
• Job responsibilities:
• Work with client project teams to align on communications and change management activities.
•  Lead remote and in-person training sessions and webinars, delivering high-quality training to audiences using a variety of media types.
• Develop strategic communications on new initiatives and best practices (blog posts, videos, newsletters).
•  Update training materials (tutorials, job aids, and presentations)
•  Provide course and learner feedback to key stakeholders.
• Monitor the quality and effectiveness of the learning environment and outcomes, including classroom, courseware/curriculum, and instructor readiness.
• Prepare internal faculty members to conduct sessions.
• Develop communications to business lines.
• Stakeholder engagement.
• Maintain the highest level of expertise in the area of specialty and interact with subject matter experts in new course development.

Job Requirements:

• 
• Ability to work on-site 50% of the time in New York City, including nights and/or weekends as needed.
• Extensive experience with training and/or change management, including both in-person and virtual sessions.
• Experience developing training materials.
• Strong instinct for client relationship-building
• High degree of professionalism and high levels of adaptability and flexibility.
• Excellent communication and time management skills.
• Desired: Understanding of EAM, Power BI, and GIS systems.

Job Type: Full-time

Pay: $71,060.07 - $85,577.72 per year

Experience:

• Corporate training: 3 years (Required)

Ability to Commute:

• New York, NY 10004 (Required)

Work Location: In person