Hello Candidate,

This is Sai from IT Staffing Company Neotecra. I have a great job opportunity for the position, Training and Support Analyst (A-site) with one of my direct client. If you are interested you may reach me back at sai@neotecra.com or 908-677-6088.

Job Summary & Description

Deliver training on the Asite platform to end users. - Monitor support emails and voicemails received from Asite end users and resolve problems or take appropriate action.

- Gather, organize, and analyze large internal and external data sets to provide insights for management.

- Assist with data entry and clean-up in Asite

- Assist with developing interactive dashboards of Asite data in Power BI.

Required Skills:

- Bachelor’s degree in Computer Information Systems or 5 years relevant experience

- Proficient in Microsoft Office. Excellent PowerPoint skills

- Advanced level of MS Access and/or Excel including advanced formulas, VBA, macros and data tables, Charts, Pivot tables.

- Working knowledge of SharePoint and MS Teams

- Hands-on experience building and publishing customized and interactive dashboards within PowerBI

- Strong organizational and multi-tasking skills.

- Excellent analytical and problem-solving abilities

- Excellent communication (verbal and written) and customer service skills

- Ability to handle a high-pressure environment

- Ability to prioritize urgent requests and multitask

- Helpdesk experience preferred

- Experience working in a document management platform strongly preferred

- proficient in Asite is a plus

- Proficient in SQL a plus

Job Type: Contract

Pay: $40.00 - $45.00 per hour

Expected hours: 40 per week

Schedule:

• 8 hour shift
• Monday to Friday

Education:

• Bachelor's (Required)

Experience:

• Computer Information Systems: 3 years (Required)

Work Location: In person