Monitors an organization's telecommunications network. Tests and reviews an organization's telecommunications system to ensure dependable operation. Records and analyzes key performance metrics to monitor network conditions. Drafts and submits reports to assist with the development of telecommunications systems. Identifies network bottlenecks and recommends strategic improvements. Provides training and support on telecommunication functionality to customers. Typically requires a bachelor's degree. Typically reports to a manager. Work is highly independent. May assume a team lead role for the w ...ork group. A specialist on complex technical and business matters. Typically requires 7+ years of related experience.More Show Less
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