Are you ready to make a difference? Have the opportunity to join a healthcare software company that optimizes the delivery of population health. Lead the creation of a next generation care management platform that meets an urgent market need with no competition. Be a part of a dynamic, experienced team in a fun, fast paced, learning environment. Receive firsthand startup knowledge with direct interaction with the founding team.

Summary

Groupware Technologies is looking for highly talented individuals who enjoy working as a team to create world-class solutions for customers in a very collaborative work environment. This position offers a customer-focused UX/UI designer the opportunity to use their knowledge of industry UX best practices to help research, define, sequence, prototype, design, test and deliver next-generation, intuitive solutions. You will help set a compelling, coherent UX direction that help improve user productivity and satisfaction, clinical and operational outcomes for customers, and drive business growth for the company.

What you will do:

Customer research

• Work with a product team to understand customer problems and create and test prototypes as a solution to those problems
• Run usability tests with customers to uncover areas of uncertainty and streamline product workflows
• Build and present customer insights to help drive decision making

Visual Implementation

• Prototyping: Create low and high-res UI mockups, wireframes, user workflow diagrams, and prototypes to communicate specs & requirements visually to product delivery teams
• Whiteboarding: Comfortable leading a group through a design brainstorm
• Design standards: Ensure a consistent user experience across all software products
• Illustration: Can produce highly styled illustrations that have meaning and are easy to understand
• Animation: Understands motion graphics and can apply those skills to create an engaging user experience

Basics

• Work alongside an empowered team to create software and experiences that delight our customers
• Be a leader in Product Discovery and Product Delivery meetings
• Demonstrate a strong understanding of Agile software development as well as Lean UX methodologies and troubleshoot the challenges of integrating UX into an Agile model
• Point the team towards thinking about the user of the software and their needs
• Think big picture and create visuals of what the entire software suite will look like and how it will operate
• Lead regular user research and design review meetings
• Give and solicit feedback from other team members to learn from one another and see the problem from a variety of angles
• Be approachable and establish a mutual respect and trust with product managers, engineers, quality assurance, and other designers
• Drive user experiences from start-to-finish that deliver results and connects with our customers

Required personal competencies

• Empathy: capacity to place oneself in another’s position
• Curiosity: constantly learning and thinking about self-improvement
• Enthusiasm: focuses on the positive aspects of any challenge
• Leadership: demonstrates leadership on teams
• Collaboration: proven ability to work as a team player
• Transparency: ability to give and receive feedback in a positive, constructive manner
• Organization: ability to multi-task and meet deadlines

Preferred Education or Experience

• Bachelor's Degree in Graphic, Interaction, Industrial Design or related field of study or similar work experience
• 5 years of professional experience in a UX/UI Design or related field
• Proficient in the Adobe XD, Figma, Microsoft Office, and other tools as needed