209 Case Manager (Bilingual) Jobs in Bronx, NY
New York Psychotherapy and Counseling Center is Hiring a Case Manager (Bilingual) Near Bronx, NY
Celebrating 50 years of excellence, New York Psychotherapy and Counseling Center (NYPCC) has been at the forefront of mental health and wellness; assisting children, families, and individuals with behavioral and emotional challenges at our five locations throughout the city.
NYPCC is the leading pioneer of community mental health services, serving over 15,000 clients per month. We run and operate the largest clinic in the State of New York and pride ourselves on innovation and "caring for the community" by providing in-person and telehealth services for our clients, while offering an unsurpassable and competitive compensation structure and benefits package to our team of dedicated employees.
NYPCC is certified by Mental Health America as a Platinum Bell Seal organization, the highest certification possible. NYPCC is proud of our ongoing commitment to employee mental health and well-being.
Why Work at NYPCC:
- We Pay Down Student Loans
- Productivity Bonus
- Medical, Dental, and Vision Insurance is Paid for by NYPCC 100%
- Paid Time Off and Company Paid Holidays
- Annual Rate Increases
- 403B Retirement Plan with Match!
- Continuing Education Opportunities Available
- Professional Development through NYPCC Academy
- Amazing Workplace Culture
- NYPCC Health and Wellness Events
The position of Bilingual Case Manager requires a positive, motivated, compassionate, organized, and detail-oriented individual who is able to work well with a population with pervasive mental health issues. This a very fast-paced and detailed position that ensures that clients are eligible for services with our agency.
Responsibilities:
- Facilitate a high-volume mental health intake process by managing referrals, enforcing no-show policies, and scheduling intake appointments to ensure the efficient onboarding of new clients.
- Verify Medicaid eligibility to ensure that potential clients have proper medical coverage and meet NYPCC criteria for admission.
- Conduct an average of 40 to 45 daily interactions with new clients, demonstrating excellent interpersonal and communication skills to establish rapport and guide individuals through the intake process.
- Play a pivotal role in client and therapist matching following intake completion, including reassignment of caseloads during therapist transitions, leaves, or departures, ensuring seamless continuity of care within a dynamic and fast-paced organizational environment.
- Perform other duties as assigned by Supervisor.
- Bilingual; fluent in English and Spanish
- Associate degree in a related field
- 1 year of experience working in a social service or mental health setting is a plus
- 1 year of experience using an EHR system
- MUST have experience working in a very fast paced environment
- MUST be able to follow workflows and multi-task during the course of the day
- MUST be detailed oriented
- Exceptional customer service and communication skills
- Excellent organizational and time management skills
- Problem-solving skills is vital
- and the ability to multi-task with attention to detail
- Ability to work independently and as a team
- Proficient in Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Maintains a positive attitude and is friendly, upbeat, and has a great "can do" personality
- Able to work well in a fast-paced environment
- Passionate about NYPCC's mission and values
Salary: $21.00 - $23.00 per hour
Compensation commensurate with experience and qualifications.
NYPCC is an Equal Opportunity Employer
Job Summary
Full Time
$86k-106k (estimate)
05/03/2024
05/20/2024
nypcc.org
BROOKLYN, NY
50 - 100
1974
PEDRO LAUREANO
$50M - $200M
Ambulatory Healthcare Services
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About New York Psychotherapy and Counseling Center
New York Psychotherapy and Counseling Center (NYPCC) was founded in 1974 as a non-profit community oriented mental health clinic licensed by the New York State Office of Mental Health. We are now comprised of seven program locations, using evidence-based practices and cutting edge rehabilitation techniques to provide out-patient mental health services to the community, including Seriously and Persistently Mentally ill adults and Seriously Emotionally Disturbed children and adolescents in Brooklyn and Queens. MISSION: NYPCC's mission is to improve the quality of lives for individuals with behav...ioral and emotional challenges by providing exceptional mental health services using the most up-to-date, evidence-based practices helping our clients to become more active and productive members of the community. VALUES: The values upon which NYPCC was founded are that everyone, no matter their age, race, or socioeconomic status, is entitled to the best possible mental health treatment in a state of the art environment by culturally sensitive and well-trained mental health professionals.
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The following is the career advancement route for Case Manager (Bilingual) positions, which can be used as a reference in future career path planning. As a Case Manager (Bilingual), it can be promoted into senior positions as a Case Management Director that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Case Manager (Bilingual). You can explore the career advancement for a Case Manager (Bilingual) below and select your interested title to get hiring information.
