Take our Culture Survey today, to help us identify the best fit in candidates for our Company and for the positions. Complete the survey by going to https://go.apply.ci/s/bQwMHI71Ue

Select the position(s) that you've applied for and proceed with completing the brief survey. Please note that if you are not able to locate the position that you've applied for, you should select the "Other Interest-Position Not Listed" profile.

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Duties and Responsibilities:

• Coordinates/leads daily clinical operational activities of the facility and organization by ensuring that quality member-centered care is delivered in an efficient work environment.
• Supervises assigned staff by monitoring staff performance and providing direction, coaching, recognition, counseling, and disciplinary action as appropriate utilizing just culture concepts/processes.
• Assists with providing oversight, support, and supervision to staff outside of the department, as needed and/or assigned.
• Manages and provides oversight of member care, such as coordinating admissions, discharges, transfers, and/or facilitation of groups utilizing approved curriculum.
• Utilizes the chain of command to communicate in real time with respect to member care, staff, family, and visitor concerns and outcomes.
• Collaborates with the Director of Clinical Operations to lead, create, and maintain an environment that advocates for staff and promotes individual/team engagement through clinical/administrative expertise and professional leadership.
• Collaborates with other department team members to maintain effective communication channels by gathering and exchanging information, solving problems, removing barriers, and coordinating services to ensure optimal outcomes are achieved.
• Achieves department/organization outcomes – aligns and manages to organization metrics.
• Takes an active interest and accountability for key operational functions, including but not limited to member safety issues, timely resolution of complaints, quality improvement initiatives, survey preparation, documentation, and member satisfaction follow-up.
• Takes personal responsibility to adhere to department/organization policies and procedures, compliance, and regulatory agency requirements.
• Establishes professional relationships with compassion and respect for human dignity, worth, and the uniqueness of individuals, while demonstrating a primary commitment to the member in advocating for member privacy, health, safety, and rights.
• Supports a work environment that focuses on staff, customers, and member/family through safe and effective communication.
• Serves as a daily operational resource to staff and in the management of supplies and equipment.
• Collaborates professionally, with courtesy and tact, when interacting with the leadership team, employees, and members.
• Effectively meets any/all outlined Key Performance Indicators (KPIs), ensuring the highest quality and level of member care and engagement is provided.
• Observes direct reports for individual counseling and/or group counseling with members, providing feedback and support.
• Conducts individual supervision and group supervision with direct reports.
• Receives and actively engages in clinical supervision and oversight each week/month based on BHT/BHP designation requirements, including completion of all continuing education requirements.
• In addition, all other duties as assigned.

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At New Freedom, we restore lives and reintegrate communities through intentional guidance by providing our members with a sense of identity, purpose, and hope. We are growing and always looking for others who believe in our mission and have a heart to serve. Join our AMAZING team, apply now! We’re fulfilling our mission thanks to the dedicated work of our amazing employees. We provide them with a valuable total rewards package that includes:

• Competitive pay rates – including shift differential for eligible shifts/positions
• Comprehensive medical coverage (including dependents/family) – majority company-paid
• Short Term Disability, Life Insurance, Employee Assistance Program – company-paid
• 401K
• Dental, Vision, and Supplementary Insurance – available at low cost to employees
• Paid Time Off
• Paid Sick Time
• Paid Holidays – including 2 extra Floating Holidays
• Even more perks provided by the company, include:
  • 10-hour shifts with three days off – for eligible departments/positions
  • Onsite meals, snacks, and drinks – complimentary for employees
  • Onsite gym services – complimentary for employees
  • Onsite professional training opportunities/certifications/continuing education

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Additional Notes:New Freedom Ops LLC is an Equal Opportunity Employer, a drug free workplace, and complies with Veteran and ADA regulations as applicable.