The award-winning New Braunfels Parks and Recreation Department’s passion is to enrich the lives of those who live, work, and play in New Braunfels. We do this as a driven team who cares about making a difference. We’re looking for enthusiastic, motivated individuals to be part of our team. 

GENERAL PURPOSE: Under general supervision, assists in the management of the Golf Programs Group, assists in the daily operation of the pro shop and play at the Landa Park Golf Course, and provides professional instructional programs to ensure an exceptional golf experience.The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
 

• Provides excellent customer service, hospitality, professional advice, and assistance to all patrons; instructs guests in course rules and enforces rules and regulations governing golf course usage.
• Participates in all aspects of the daily Pro Shop operations, including but not limited to: maintaining proper inventory levels, receiving and pricing merchandise, keeping shop supplies current; assisting in the receipt, display, inventory, control, promotion and sales of merchandise; controlling and managing play, ensuring guest check-in and fee collection; utilizing the reservation system and scheduling tee times; assisting with physical upkeep of the Pro Shop, including keeping counter and shop area neat, safe and clean; accurately accounts for cash and receipts at registers in the Pro Shop.
• Implements and maintains City, department and Golf Course policies and procedures.
• Manages the Texas Golf Association (TGA) e-clubhouse Golf Handicapping Information Network (GHIN) handicapping system and assists all members with handicap services.
• Provides golf instruction; develops, organizes, and conducts junior and adult clinics and other programs; promotes and encourages participation in the game of golf.
• Represents the City of New Braunfels at local, regional, or national golf tournaments, as well as plays with members and works on personal game.
• Supervises and manages the Golf Programs Group in a professional manner in the absence of the Golf Manager.
• Oversees, schedules and trains outside services staff and volunteers as directed by the Golf Manager.
• Manages club repair concession. 
• Monitors and reviews trends in golf and public recreation operations and management issues; works closely with golf organizations, community groups, vendors, and regional sports and recreation associations.
• Responds to requests for information; provides technical information to other recreation program management organizations; research technical issues and recommends solutions.
• Performs other duties as assigned or required. 

Education and Experience:
Bachelor's degree from an accredited university; OR minimum 5 years golf course experience. Must have passed the PAT level of PGA of America golf management training program and be actively working toward PGA membership. PGA Class A membership must be obtained within 4 years of date of hire.
Required Licenses or Certifications:

• Passed the PAT and be enrolled in Level I of the PGA of America is required.
• Must possess a valid Texas Driver’s License.

Required Knowledge of:

• City policies and procedures.
• Professional techniques of playing and teaching golf, golf terminology, and etiquette. 
• Fundamentals, techniques, and skills required for participation in the game of golf.
• Rules, regulations, player responsibilities, sportsmanship, etiquette, and traditions of the game of golf.
• Techniques and terminology for competition and tournaments.
• Recent development, trends, literature, and other resources for Golf programs.

Required Skill in:

• Playing the game of golf and instructing all phases of the game to others.
• Teaching individuals and groups, at the beginning and advanced levels of proficiency.
• Evaluating market trends in golf sportswear and equipment and explaining the trends to customers. 
• Enforcing course and facilities rules and regulations firmly, tactfully, and impartially.
• Interpreting and applying Golf course standards and City policies and procedures. 
• Interpreting customer needs and solving customer service and public relations issues.
• Assessing and prioritizing multiple tasks, projects and demands.
• Establishing and maintaining cooperative working relationships with City employees, vendors and community organizations and the general public.
• Operating a personal computer utilizing a variety of business software.
• Communicating clearly and effectively, both verbally and in writing; to prepare clear and concise reports.