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Retail Team Lead
Nespresso Scottsdale, AZ
$31k-43k (estimate)
Full Time 2 Weeks Ago
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Nespresso is Hiring a Retail Team Lead Near Scottsdale, AZ

Retail Team Lead

At Nespresso, we place people and specialty coffee at the heart of what we do. As part of our team, you'll be empowered to inspire, care, act, and innovate to reach your full potential and reimagine what coffee can be. As a certified B Corporation, we're committed to driving our triple bottom line – People, Profit, and Planet – by delivering an exceptional coffee experience that elevates our community, suppliers, farmers, and each other, channeling our growth-minded spirit to set new standards in global coffee culture. Quality, sustainability, diversity, and inclusion are core to who we are and critical to our vision of driving positive change. Throughout our factories, boutiques, and office locations, Nespresso careers are brimming with best-in-class opportunities for your development and growth. Join us!
We are seeking a passionate and dynamic Boutique Team Leader for an entry level supervisory role within our community who will drive sales, service, and operations through respectful, collaborative, agile, determined, and driven interactions with clients and team members.
Our culture empowers us to provide quality coffee, experience-focused customer service and growth opportunities. Join our team as we cultivate coffee as an art to grow the best in each of us.
Nespresso offers Retail employees, performance-based incentives, and a total rewards package, which includes a FREE Nespresso machine and coffee product allowance, a 401k with Company match, educational reimbursement, health and mental wellness programs, DE&I resource groups, commuter benefits, pet adoption reimbursement, employee recognition program and discounts at over 2,000 companies and much more! (Incentives and/or benefit packages may vary depending on the position)
The approximate hourly pay for this position is $20.75/hr. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to knowledge, skills and abilities as well as geographic location.
Responsibilities:
  • Act as Manager on Duty (MOD), lead by example. Be an advocate for your team by driving sales and service performance through coaching and training.
  • Be an agile coffee expert. You bring the passion, we provide the training, and you share it with the customer.
  • Drive personalized coffee experiences by using storytelling to share your knowledge of our coffee and our sustainability practices with customers.
  • Cultivate respectful customer relationships. Though many customers shop online these days, the store is where we meet many of our customers for the first time.
  • Care about safety. We are determined to create a safe, healthy environment for our employees and customers.
  • Collaborate - whether it’s assisting with cleaning, organizing stock or innovating a better way of doing things. Share your feedback and ideas to contribute to our overall success.
  • Instrumental in executing retail operational procedures and best practices within the boutique to elevate the customer experience.
Requirements and Skills:
  • 2 years’ experience in retail, direct customer sales and service or hospitality preferred
  • High comfort level with people interactions; soliciting customers, owning the customer experience and closing a sale by bringing product to life
  • Strong communication and storytelling skills
  • Ability and willingness to work flex hours including but not limited to opening and closing shifts, Saturday or Sunday shifts, and holidays
Nestlé Nespresso USA is an equal opportunity employer and is looking for diversity in qualified candidates for employment. If you require an accommodation in order to view or apply to open position, please dial 711 and provide this number to the operator: 1-800-321-6467.
Review our applicant privacy notice before applying at https://www.nestlejobs.com/privacy
Scottsdale, AZ, US, 85251

Job Summary

JOB TYPE

Full Time

SALARY

$31k-43k (estimate)

POST DATE

05/09/2024

EXPIRATION DATE

07/07/2024

WEBSITE

nespresso.com

HEADQUARTERS

Woodstock, MD

SIZE

1,000 - 3,000

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The job skills required for Retail Team Lead include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Retail Team Lead. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Retail Team Lead. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Retail Team Lead positions, which can be used as a reference in future career path planning. As a Retail Team Lead, it can be promoted into senior positions as a Bakery Manager that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Retail Team Lead. You can explore the career advancement for a Retail Team Lead below and select your interested title to get hiring information.

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If you are interested in becoming a Retail Team Lead, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Retail Team Lead for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Retail Team Lead job description and responsibilities

Retail Sales Team Leaders coordinate the sales department to achieving sales targets.

04/03/2022: Spokane, WA

Grooms sales personnel and ensures that they are well equipped on sales techniques and strategies, and are able to achieve sales target.

01/07/2022: Atlanta, GA

Sees the customer as king and teaches the sales personnel under him/her the same, guiding them on better ways to treat customers from the moment they stepped into the store.

03/25/2022: Kingsport, TN

A store team leader will often be responsible for running a specific department or even a whole shift of employees, and can have different duties depending on the nature of the store and the number of other employees that work there.

03/17/2022: Santa Maria, CA

Trains the sales personnel to be very warm and friendly as these could make customers come back to the store for more shopping.

02/28/2022: Lorain, OH

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Retail Team Lead jobs

In-depth knowledge of performance metrics.

03/03/2022: Riverside, CA

Good PC skills, especially MS Excel.

02/16/2022: Norfolk, VA

Suggest and organize team building activities.

02/12/2022: Pocatello, ID

Create an inspiring team environment with an open communication culture.

01/06/2022: Sarasota, FL

Monitor team performance and report on metrics.

02/06/2022: Saginaw, MI

Step 3: View the best colleges and universities for Retail Team Lead.

College of the Atlantic
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