Education: Master’s in Social Work (MSW)

• Required Licensure: Licensed Master Social Worker (LMSW) in the State of Michigan

Minimum Required Experience: Course work or hands-on experience with the elderly, or mentally ill persons.

Intermediate Computer Skills; must be able to work in an electronic health charting system.

Job Knowledge and Comprehension and duties

• Primary Job Role
• Gathers information pertinent to consumers functioning and consistent with best practices of clinical assessment.
• Formulates person centered treatment plans which reflect identified needs, desires, services, and measurable goals synthesized from the assessment and person-centered meetings.
• Formulates provisional diagnoses consistent with the assessment.
• Identifies persons in need of hospitalization or placement into other protected environments.
• Appropriately shares findings and recommendations with consumers, significant others, and professionals in order to ensure implementation of treatment plans and integration of services with other agencies/institutions.
• Establishes supportive and effective relationships with consumers, care givers, significant others, and professionals.
• Productivity
• Responds to referrals within the following time frames.
• 7 Calendar days for persons discharged from emergency psychiatric settings.
• 14 calendar days for non-emergent intakes
• Disposition made within 3 hours for crisis evaluation
• Maintains an ongoing caseload of 1.5 standard deviations from the mean Outreach population
• Provides individual and/or group intervention to clients according to the amount, duration, and frequency in the consumer’s treatment plan 90% of the time.
• Progress notes will be entered within 48 hours 75% of the time.

Administrative and Professional Skills

• Complies with and adheres to department and NSO policies and procedures.
• Adheres to established quality and performance improvement standards.
• Works effectively with others to accomplish goals/resolve problems.
• Organizes work well and uses time effectively.
• Maintains consistent work attendance.
• Maintains good operating environment by attending work on time as scheduled.
• Professionally represents NSO and promotes NSO mission and vision statements.
• Promotes a harmonious work environment.
• Demonstrates expertise in his/her functional area, leveraging unique core of knowledge and skills to achieve results.
• Ensures consumer satisfaction through process of monitoring, improving, and delivering excellence in program services.
• Is open to new approaches and takes steps to increase knowledge, skills and abilities, both from within and outside NSO.
• Complies with contractual and regulatory requirements, as needed.
• Fosters commitment, team spirit, pride and trust.
• Possesses good work ethic, drive, energy, and persistence to achieve goals. Takes accountability for job responsibilities.
• Able to anticipate and bring about change when needed.
• Performs other duties as assigned.

Working Conditions and Necessary Capabilities

• Works in an outreach capacity; uses a computer, telephone and other office equipment as needed, to perform duties. Work location can be in an office-style setting, or at a consumer’s residence or place or respite
• The noise level in the work environment is variable, due to frequent contact with consumers.
• Bends, stoops, and reaches in order to file, search for, and retrieve records and documents.
  Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing, and filing.
• Seeing/vision, talking/speaking and listening/hearing are continuously required.
• Frequently required to stand during working hours.
  Frequently required to sit, walk, or drive.
• Operates an automobile while performing assigned job duties.

DISCLAIMER MESSAGE: The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.