Job Title: Community Health Worker

Department: Partners 4 Health

Reports To: Program Manager

FLSA Status: Non-exempt

Summary:

The Partners 4 Health Community Health Worker is an integral member of the multidisciplinary outreach team. The Community Health Worker provides health education, navigation, advocacy and support in addressing patient’s health and social needs. The Community Health Worker will work independently in the community as part of a Care Coordination Team. The Community Health Worker position provides care coordination while demonstrating multicultural sensitivity and effective communication skills with community members.

Requirements and Duties:

• Establish and maintain relationships with key individuals in the community and serve as an advocate by coordinating linkages or referrals to improve health, social, and environmental conditions.
• Experience in community/outpatient setting preferred.
• Ability to effectively provide care to socially and medically complex patients in a variety of non-traditional settings.
• Provide direct personal contact in the community with P4H patients who are unable to be reached though phone calls.
• Participate in interdisciplinary care team meetings.
• Experience in serving people in poor, urban environments. Ability to work well with people of various ages, backgrounds, ethnicities and life experiences.
• Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound administrative and clinical judgment.
• Adheres to the NSO code of ethics, and complies with local, state and federal laws and the mental health codes.
• Serves on agency committees, working groups and other projects as assigned.
• Performs other duties as assigned by supervisor, contractual obligations and/or program description.

Work Environment

• Services will be provided in the clients’ homes or other appropriate community settings. Work may require travel in an urban community. Required travel of 40-60% in local area.
• Works in an outreach capacity; uses a computer, telephone and other office equipment as needed, to perform duties.
• Work location can be in an office-style setting, or at a consumer’s residence or place or respite
• The noise level in the work environment is variable, due to frequent contact with consumers.
• Bends, stoops and reaches in order to file, search for and retrieve records and documents.
  Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing.
• Seeing/vision, talking/speaking and listening/hearing are continuously required.
• Frequently required to stand during working hours.
  Frequently required to sit, walk or drive.
• Operates an automobile while performing assigned job duties.

Qualifications:

Education : HS Diploma

Minimum Required Experience : Requires experience in outreach or engagement with underserved populations.

• Possession of a valid driver’s license and access to a private vehicle for day-to-day job performance.
• Requires ability to work flex hours, including evenings and weekends.
• Required ability to effectively communicate preventive health and health management philosophies to P4H patients and agencies.
• Computer skills and knowledge including Windows and Microsoft Word.

DISCLAIMER MESSAGE: The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time.

NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status