JOB CONTENT

Position Summary:

Carries out duties and responsibilities associated with dayto-day HR activities. Regularly participates in NFP’s talent acquisition process. Coordinates health, life and ancillary insurance enrollments and cancelations with employees, service providers and brokers. Ensures employee records are up-to-date. Assists with various Ohio Bureau of Workers Compensation (BWC) transactional duties. Participates and sometimes leads FMLA and ADA processes. Leads the internal credentialing process. Assists with coordinating student and volunteering placements. Performs other HR duties and responsibilities.

Essential duties and responsibilities which must be performed in order to carry out the position purpose summarized above:

(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)

• Sets-up and maintains Employee Personnel Records. Utilizes NFP’s HRIS to ensure appropriate processing and logging of employee information, including new hires, terminations, salary changes, running miscellaneous reports, certifications, etc.
• Provides general human resources information and education regarding policies and procedures, employee benefits, compensation, FMLA, ADA, leaves eligibility, etc.
• Assists in the hiring process including but not limited to talent search, screening for qualifications, scheduling interviews, educating candidates and hiring managers on process, background checks, physical/drug screens, pre-employment paperwork, etc.
• Leads Wellness efforts including overseeing committee, driving wellness throughout the organization, serving as spokesperson, etc.
• Leads and manages personnel services including all employee meetings, NFP sponsor picnics, holiday parties, etc.
• Monitors the performance evaluation program
• Serves as a liaison and consultant between management and employees by fielding and answering questions, administering policies, and resolving common work-related disputes or problems
• Administers benefits programs such as life, health, dental, and disability insurances
• Reconciles insurance, and other bills and submits for payment
• Provides administrative support to the HR Department
• Creates and performs or coordinates HR-related employee training
• Maintains knowledge of legal requirements and government reporting regulations affecting human resources functions and ensures all policies, procedures, and reporting are in compliance

Internal Credentialing Process:

• Administers initial internal credentialing process. Coordinates process with the Chief Medical Officer, providers, Human Resources, and Board of Directors.
• Administers and coordinates annual re-credentialing process as it relates to NFP and outside organizations, e.g. hospitals affiliations
• Facilitates acquiring provider references
• Maintains internal credentialing files to ensure all licenses, necessary certifications (including BLS) and documentation are current

Students/Volunteers:

• Verifies school affiliation agreements are current and insurance provisions are in place
• Maintains student/volunteer files and ensure all paperwork is in order
• On-boards students/volunteers at NFP
• Tracks student/volunteer information and report data as required

Administrative:

• Performs a broad spectrum of administrative support functions for the HR Department, including preparing correspondence, scheduling meetings, producing special reports/presentations, internal communications, etc.
• Prepares meeting rooms, arrange for refreshments, and provides required printed materials, including staff meetings
• Organizes training sessions: book venues, order food, coordinates trainers and registrations, etc.
• Collects necessary documentation from future and current employees and volunteers and submits documentation to designated, outside organization to run background checks when requested by supervisor

Qualifications:

• Bachelor’s degree from an accredited college or university in Business, Human Resources or related field
• Computer proficiency: Microsoft Office Suite, web maintenance, database management
• Effective oral and written communication skills
• Demonstrated relationship building skills
• Attention to detail and ability to manage multiple priorities at once
• Ability to organize own work, set priorities, meet deadlines, and work independently
• Excellent interpersonal and coaching skills

Specific knowledge, training or skills required to perform the duties of this position. Specific concepts, courses, training programs or required certifications:

(To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Computer proficiency: Microsoft Office Suite, Web maintenance, database management
• Effective oral and written communications skills
• Excellent customer service and strong interpersonal skills
• Analytic and problem solving skills
• High attention to details
• Critical thinking skills, decisive judgement and the ability to work with minimum supervision
• Ability to establish and maintain effective working relationships with staff, patients, and the public
• Ability to read and understand oral and written instruction
• Ability to follow written policies and procedures
• Attention to detail and ability to manage multiple priorities at once
• Ability to organize own work, set priorities, meet deadlines, and work independently
• Ability to deal with stressful situations
• Ability to retain and respect information with the highest level of confidentiality
• Ability to manage competing projects, calendars, deadlines and priorities
• Ability to diagnose problems and identify and drive appropriate solutions
• Ability to interact at all levels of the organization
• Ability to collect data, solve practical problems and deal with a variety of variables
• Demonstrated written and oral communication skills

Essential Physical Demands and Working Environment:

(The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

• Ability to see, communicate, hear and utilize electronic communication devices.
• Office work environment.
• Requires some lifting of papers or boxes up to 30 pounds.

Previous experience that is necessary background to qualify for this position:

• Entry-level human resources experience in healthcare or social services.

REPORTS TO AND EVALUATED BY: VP, Human Resources