Alternative Work Schedule - Sunday to Thursday. OR. Tuesday to Saturday. The Technical Support Specialist's responsibilities include providing support to end users and business partners for end user products and services. This role answers and resolves requests related to supported applications, responds to problems that require technical support, utilizes a support management system, and communicates end-users’ issues to product owners, technica...
The Digital Content Librarian's responsibilities include selecting and promoting content to help partners build and showcase digital collections and increase content sales and usage. Responsibilities. Collaborate with team of Account Managers and Product Support Specialists to support collection development needs of libraries. Create carts in OverDrive Marketplace upon request from a library staff member. Curate collections to feature on digital ...
Description. This position will require you to be located in Cleveland, OH. We are in a hybrid schedule, 2 days on campus and 3 days WFH. TeachingBooks is looking for a proactive, enthusiastic, detail-oriented, and forward-thinking person to lead our multi-state Collection Analysis Initiatives. In this role, you will be building, articulating, implementing, tracking, and documenting focused projects that equip public and school library staff to i...
This position will require you to be located in Cleveland, OH We are in a hybrid schedule, 2 days on campus and 3 days WFH. The HRIS Specialist responsibilities include maintenance of the HRIS - including data integrity, reporting, training, and providing a positive employee experience with the system. This role ensures that the organization complies with all current federal, and applicable state and international laws and regulations pertaining ...
Description. This position will require you to be located in Cleveland, OH. We are in a hybrid schedule, 2 days on campus and 3 days WFH. The Account Executive's responsibilities include direct sales of the company's main product lines and meeting and exceeding projected sales goals through targeted sales initiatives. This role requires deep understanding of OverDrive's products and services, as well as experience developing trusted relationships...
The Email Marketing Specialist responsibilities include coordinating, creating and deploying digital resources (i.e., emails, landing pages) that utilize best practices to drive continuous improvement for all OverDrive campaigns and email marketing programs. This role is instrumental in building the email marketing program from a technical standpoint and growing it into a best-in-class experience. Must have experience with creating dynamic and re...
The Merchandising Specialist's responsibilities include creating and delivering marketing and sales campaigns to library and school customers while maximizing OverDrive’s sales and market share to its network of content partners. This role works across OverDrive teams and content partners on content sales programs, opportunities, and promotions. Responsibilities. Support Publisher Account Services teams to merchandise content and facilitate promo...
The Account Manager's responsibilities include building and nurturing strong relationships with OverDrive’s partners by helping them develop their digital collection, while also maximizing OverDrive’s content sales and market share. This position represents the primary relationship with partners in the ongoing support and management of their OverDrive service. Responsibilities. Be knowledgeable on all relevant OverDrive products, services, and fe...
The Content Metadata Specialist is responsible for engaging with digital media suppliers and coordinating the delivery and upload of supplier metadata and content files (eBook, audiobook, and video) to an OverDrive database. The main day-to-day responsibility of the Specialist is to vet and prepare assets received from suppliers for import into OverDrive systems. The Specialist also addresses publisher questions, creates and maintains publisher d...
The Corporate Counsel's responsibilities include preparing contracts as well as preparing, reviewing, and negotiating a variety of other legal agreements. This position serves as a primary point of contact with internal and external parties in relation to customer contracts, negotiation of customer contracts, compliance issues, and other legal support. We are currently in a hybrid schedule, 2 days on campus and 3 days WFH. . This position is loca...
The Team Lead - UI/UX Development's responsibilities include building attractive, creative, and technically sound library, retail websites and Marketing sites. They provide web design and development for OverDrive UI/UX and Marketing web initiatives, including corporate branding, product marketing, A/B testing, user research, prototyping, and marketing for other departments as needed. This position utilizes creativity, innovative ideas, and conce...
Description. This position will require you to be located in Cleveland, OH. We are in a hybrid schedule, 2 days on campus and 3 days WFH. The Accountant is responsible for daily and other recurring tasks of data entry, communicates with internal and external contacts, and provides general accounting support. As the employee grows in the role, their position would handle employee reimbursements, credit card expenses, customer invoice processing, a...
